Featuring free WiFi and a spa centre, Pałac Mortęgi Hotel & SPA offers accommodation in Lubawa, 31 km from Ostróda.
BDNC
United Kingdom
During dinner a few young children ran screaming by our table over a period of 20 minutes while waiting to be served. I ask the young waitress if I could speak with the manager. She said that there was no manager on site. I told her what was bothering us. She said she would have a word with the parents. Short an angry man can to our table and said that this hotel was built for children and we could go fuck ourselves or fuck off. We left to our room and spoke to the receptionist. We arranged that a manager would come to our room at 8.30 am the following morning to discuss the problem. At 9.30 the said manager rang. She apologised ( inadequately). Her compromise was she would give a discount of a future visit. There will me no future visit from me. Awful management
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Mathieu
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Comfortable and warm, cozy and welcoming. Friendly staff. Good food. Central location for Lubawa. Clean. My work group really liked it.
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AnastaciyaGor
Poland
Nice new hotel with modern interiors and very friendly staff. Good restaurant and cuisine. Nice prices.
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Vivien
Poland
Our little family had a wonderful time in this beautiful place on the top of an hill, facing a gorgeous lake. There is everything needed to have quality time: spa, amazing restaurants and lot of activities which kept our son happy and busy all day :) Another plus, the hotel is pet friendly and our dog had a great time too.
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Rainer
Austria
Very good food in the evening! Too simple in zhe morning,- not too big choice
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