This Extended Stay America - Detroit - Novi - Haggerty Road is located in Novi and especially designed for longer stays, with all rooms featuring a fully equipped kitchen.
Rachel
United States
Got to the hotel at 2:10 am after driving 9.5 hours. Called at 10pm and talked to front desk telling them that we’d be there around 3am. Front desk clerk told me it wasn’t a problem and to use the phone in the lobby and someone would check us in. Got to the hotel, after making two phone calls was told by the third party that took the call that the hotel marked us as a no show and already performed their audit and wouldn’t be giving us a room. Also, that there was no one at the property to even speak to about the issue. Was also charged for the room. After spending over a half hour on the phone I ended up having to leave and pay for another room at another hotel. Absolutely horrible service. Especially after I called ahead and we had driven so far and had to leave by 7:30 am. Very disappointed to say the least. Considering there wasn’t even an employee or manager at this site throughout the night, definitely a safety concern. I won’t book with them again.
This Extended Stay America - Detroit - Novi - Orchard Hill Place is located in Novi and especially designed for longer stays, with all rooms featuring a fully equipped kitchen.
patrick
France
Clean, well maintained, good value for the service
This hotel in Northville, Michigan features an outdoor pool, a gym and rooms with free Wi-Fi. It is 20 miles from Detroit Zoo and downtown Detroit is 27 miles away.
Renovated in 2017, The Country Inn & Suites By Radisson - Novi is situated in the suburb of Novi, located northwest of Detroit. The hotel features a fitness centre, and laundry facilites.
This hotel, located in Novi, is just a short walk away from Fountain Walk Plaza. The hotel offers 2 on-site restaurants and free local shuttle service. Free WiFi access is available.
Featuring easy access to area attractions and major corporations, including Detroit city centre, this suburban Novi, Michigan hotel offers modern amenities, on-site dining and contemporary guestrooms....
A brand new facility, everything is fresh. Lots of parking available. Friendly stafff. Once Covid-19 restrictions are over, a hot breakfast will make it a MUST stay in hotel. Pre-packed breakfast did not have lots of choices for our diet (Mulsim Family), when we complained, we were offered a free breakfast from Panera Bread near by ($39 cost) to ensure we were satisfied and asked what else can they add to the next day breakfast to ensure we have a good breakfast. Simply, Amazing customer service.
The hotel was VERY CLEAN. Our room was spotless, the hotel uses all Dove products - shampoo/conditioner/body wash. Dove products for lotion and hand soap. No “no name/off brands” here. The breakfast bar was excellent - biscuits and gravy, cheese Omelettes, sausage links, bacon, toast, breakfast pasteries , bagels, juice, coffee, milk, just everything!!! I would recommend this hotel to ANYONE and EVERYONE. Very relaxing experience.
Very comfortable room and helpful staff. Very easy to be there. Breakfast was ok, but they had bananas, coffee and bottled water all day which was convenient for a quick snack. Parking was easy. Overall and very nice hotel. Will plan to stay there again when I come back to MI.
Facilities were awesome. No wait time to check in or check out. The location on Haggerty Road was perfect to where I needed to be for Monday night banquet on North Orchard Lake Road and for Michigan District Council of the Assemblies of God (W. 13 Mile Road)
The hotel was clean, and comfortable with a welcoming feel. The suite was clean and spacious. I loved the kitchenette! The pool was small, but it wasn’t crowded so it was fine, and it was perfect for my children.
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