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The best four-star hotels in Surabaya

Check out our pick of great four-star hotels in Surabaya

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Superb: 9+ Very good: 8+ Good: 7+ Pleasant: 6+
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Located in Surabaya, 11 km from Pasar Turi Train Station Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah provides accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. This 4-star hotel offers a business centre and a concierge service. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

Excellent and hospitable staff, wide variety of types for breakfast, great location, amazing pool facilities. Probably the best value I ever got for the hotel room.

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9.2
Superb
603 reviews
Price from
€ 79
per night

Located in Surabaya, 1.6 km from Sharp Bamboo Monument, Platinum Hotel Tunjungan Surabaya provides accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. Providing a restaurant, the property also has a terrace, as well as a sauna. The accommodation offers room service, a 24-hour front desk and currency exchange for guests.

Best location, staff excellent, clean and roomy, good breakfast and gym facilities, value for money overall

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8.9
Fabulous
117 reviews
Price from
€ 70
per night

Set in Surabaya, 7 km from Pasar Turi Train Station Surabaya, HARRIS Hotel & Conventions Bundaran Satelit Surabaya offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a restaurant. With free WiFi, this 4-star hotel offers a kids' club and room service. The property is non-smoking and is located 7.5 km from Sharp Bamboo Monument.

The friendly staff... the clean room and hotel. The pool is small, but quite cozy for my family.

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8.5
Very good
150 reviews
Price from
€ 43
per night

Situated 8.1 km from Submarine Monument, Novotel Samator Surabaya Timur offers 4-star accommodation in Surabaya and has a fitness centre, a restaurant and a bar. Boasting room service, this property also provides guests with an outdoor pool. The accommodation features a 24-hour front desk, airport transfers, a kids' club and free WiFi.

A bit far away from the city center but close enough to the airport, for us this was the most important thing. The hotel is very good, Novotel standard, you won't be disappointed! We got a packed breakfast becuase of the early tours but it was delicious and enough.

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8.3
Very good
350 reviews
Price from
€ 37
per night

Featuring free WiFi, a restaurant and an outdoor pool, Midtown Residence Surabaya offers accommodation in Surabaya. Guests can workout at the on-site fitness centre. Free private parking is available on site.

Everything: Food was insane, Room is really big, clean and comfortable, Staff is super friendly, and the GYM offers most of necessary things you need (could be a little more)

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8
Very good
143 reviews
Price from
€ 40
per night

Four Points by Sheraton Surabaya, Tunjungan Plaza offers accommodation in the business district in Surabaya. The hotel has a conveniently direct access to the Tunjungan Plaza Shopping Mall. Free WiFi is available throughout the premise.

Everything, from checking in to checking out, the experience is superb! Gotta say, this is one of the best hotels I’ve ever stayed!

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8.9
Fabulous
418 reviews
Price from
€ 74
per night

Boasting a rooftop pool overlooking the city, Best Western Papilio Hotel is conveniently located a 3-minute drive away from City of Tomorrow and a 10-minute drive from Surabaya Carnival Night Market. Free WiFi access is available throughout.

Pool, staff were so helpful. Very clean beds really comfortable. Staff could not do enough for you. Indie the receptionist was great as was one of the senior staff who organised a doctor.

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8.1
Very good
219 reviews

Boasting a rooftop pool and a 24-hour front desk, The Southern Hotel Surabaya Formerly Ibis Styles Surabaya Jemursari is located a 15-minute drive away from Surabaya Zoo and Rungkut Industrial Estate. Free WiFi access is available throughout.

Very friendly,Had a great stay, rooms are awesome with good house keeping, very clean n they air condition n water pressure in room are good

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8.3
Very good
159 reviews
Price from
€ 40
per night

Situated 5 minutes’ drive from Tunjungan Plaza Mall, Hotel Santika Premiere Gubeng Surabaya operates a 24-hour front desk with free WiFi accessible throughout the hotel.

Rooms here are air-conditioned and fitted with a flat-screen satellite TV, electric kettle and desk with seating area. The en suite bathroom has a shower and free toiletries.

It is so clean, spacious, and staff was very curtious, even down to the security guards

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8.4
Very good
226 reviews
Price from
€ 43
per night

The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Centre while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property.

everything! breakfast was good everyday

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8.4
Very good
285 reviews
Price from
€ 41
per night

Looking for a four-star hotel?

Offering plenty of five-star-worthy features, these plush properties may provide plenty of optional extras such as on-site dining and valet parking. Many can be found in central locations near to major landmarks and shopping areas, and you can expect above-average service from the hotel staff.
Search four-star hotels in Surabaya

Enjoy breakfast in Surabaya!

  • Four Points by Sheraton Surabaya, Pakuwon Indah
    9.2
    Scored 9.2
    Superb
    Rated superb
     · 603 reviews

    Located in Surabaya, 11 km from Pasar Turi Train Station Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah provides accommodation with free bikes, free private parking, an outdoor swimming...

    The front desk officer, Stephanie, was really helpful

  • Platinum Hotel Tunjungan Surabaya
    8.9
    Scored 8.9
    Fabulous
    Rated fabulous
     · 117 reviews

    Located in Surabaya, 1.6 km from Sharp Bamboo Monument, Platinum Hotel Tunjungan Surabaya provides accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre.

    Buffet breakfast was widespread. Location is ideal.

  • HARRIS Hotel & Conventions Bundaran Satelit Surabaya
    8.5
    Scored 8.5
    Very good
    Rated very good
     · 150 reviews

    Set in Surabaya, 7 km from Pasar Turi Train Station Surabaya, HARRIS Hotel & Conventions Bundaran Satelit Surabaya offers accommodation with an outdoor swimming pool, free private parking, a fitness...

    Bersih,staff ramah,sarapan dan dinner sangat enak.

  • Novotel Samator Surabaya Timur
    8.3
    Scored 8.3
    Very good
    Rated very good
     · 350 reviews

    Situated 8.1 km from Submarine Monument, Novotel Samator Surabaya Timur offers 4-star accommodation in Surabaya and has a fitness centre, a restaurant and a bar.

    Swimming pool, clean room, breakfast, friendly staff.

  • Midtown Residence Surabaya
    8.0
    Scored 8.0
    Very good
    Rated very good
     · 143 reviews

    Featuring free WiFi, a restaurant and an outdoor pool, Midtown Residence Surabaya offers accommodation in Surabaya. Guests can workout at the on-site fitness centre.

    Personal muy amable... la piscina es un lujo en la azotéa

  • Four Points by Sheraton Surabaya, Tunjungan Plaza
    8.9
    Scored 8.9
    Fabulous
    Rated fabulous
     · 418 reviews

    Four Points by Sheraton Surabaya, Tunjungan Plaza offers accommodation in the business district in Surabaya. The hotel has a conveniently direct access to the Tunjungan Plaza Shopping Mall.

    excellent soundproofing and bedding friendly staff

  • The Southern Hotel Surabaya Formerly Ibis Styles Surabaya Jemursari
    8.3
    Scored 8.3
    Very good
    Rated very good
     · 159 reviews

    Boasting a rooftop pool and a 24-hour front desk, The Southern Hotel Surabaya Formerly Ibis Styles Surabaya Jemursari is located a 15-minute drive away from Surabaya Zoo and Rungkut Industrial Estate.

    Makanan Enak, lokasi dekat kantor BPS Prov. Jawa Timur

  • Hotel Santika Premiere Gubeng Surabaya
    8.4
    Scored 8.4
    Very good
    Rated very good
     · 226 reviews

    Situated 5 minutes’ drive from Tunjungan Plaza Mall, Hotel Santika Premiere Gubeng Surabaya operates a 24-hour front desk with free WiFi accessible throughout the hotel.

    We just stayed there for one night, no complaints :)

Save money on four-star in Surabaya – budget options available!

  • The Alana Surabaya
    Budget options available
    8.4
    Scored 8.4
    Very good
    Rated very good
     · 285 reviews

    Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property.

    Location is perfect and facilities inside the room

  • Java Paragon Hotel & Residences
    8.0
    Scored 8.0
    Very good
    Rated very good
     · 208 reviews

    Java Paragon Hotel & Residence is 4-star property situated a 20-minute drive from the Juanda International Airport and a 15-minute drive from the Surabaya central business district.

    Spacious rooms with bathroom, balcony and kitchen.

  • Leedon Hotel & Suites Surabaya
    8.6
    Scored 8.6
    Fabulous
    Rated fabulous
     · 15 reviews

    Set in Surabaya, 1.7 km from Gubeng Train Station, Leedon Hotel & Suites Surabaya offers accommodation with a fitness centre, free private parking and a restaurant.

    Hotel baru bersih dan nyaman Staff yang ramah breakfast yang bervariasi pasti kembali semuanya enak.

  • Mercure Surabaya Manyar
    8.1
    Scored 8.1
    Very good
    Rated very good
     · 58 reviews

    Situated in Surabaya, 3.8 km from Submarine Monument, Mercure Surabaya Manyar features accommodation with a fitness centre, free private parking, a restaurant and a bar.

    The location is strategic. Room is very clean and modern.

  • MORAZEN Surabaya
    Budget options available
    8.7
    Scored 8.7
    Fabulous
    Rated fabulous
     · 87 reviews

    Boasting a bar and views of city, MORAZEN Surabaya is situated in Surabaya, 500 metres from Submarine Monument.

    Big bathtub, big tv, many pillows, sofa , cool temp

  • Fairfield by Marriott Surabaya
    7.8
    Scored 7.8
    Good
    Rated good
     · 231 reviews

    Fairfield by Marriott Surabaya is situated in Surabaya, 4.4 km from Sharp Bamboo Monument and 5 km from Submarine Monument.

    jakość, poziom obsługi lokalizacja doskonała cena

  • CROWN PRINCE Hotel Surabaya Managed by Midtown Indonesia
    7.6
    Scored 7.6
    Good
    Rated good
     · 99 reviews

    Offering a restaurant and a la carte restaurant, Crown Prince Hotel is located in Surabaya. Free Wi-Fi access is available. Tunjungan Plaza is a 10-minute walk away.

    Very comfortable and the food is good for breakfast.

  • Grand Inna Tunjungan
    7.6
    Scored 7.6
    Good
    Rated good
     · 205 reviews

    Offering classic rooms Surabaya’s city centre, Inna Simpang features an outdoor pool, buffet restaurant and a spa. Providing free Wi-Fi throughout, it is within walking distance of Tunjungan Plaza.

    Lokasi ok, kamar bersih juga, makanan ok, crew ramah

Great access to the city centre! Check these four-star hotels in Surabaya

  • Best Western Papilio Hotel
    8.1
    Scored 8.1
    Very good
    Rated very good
     · 219 reviews

    Boasting a rooftop pool overlooking the city, Best Western Papilio Hotel is conveniently located a 3-minute drive away from City of Tomorrow and a 10-minute drive from Surabaya Carnival Night Market.

    Very nice assortment for breakfast. Its outstanding

  • The Capital Hotel Surabaya
    7.9
    Scored 7.9
    Good
    Rated good
     · 75 reviews

    The Capital Hotel Surabaya is a hotel in a good neighborhood, which is located at Tenggilis Mejoyo.

    Dekat dgn rumah saudara dan mudah dicapai dari luar kota

  • Surabaya Suites Hotel Powered by Archipelago
    7.8
    Scored 7.8
    Good
    Rated good
     · 200 reviews

    Featuring an outdoor pool and spa, a short walk from Surabaya Suites Hotel Powered by Archipelago Hotel offers 4-star accommodation with free internet and flat-screen TVs.

    Spacious bedroom with adjoining lounge/ office.

  • Mercure Surabaya
    7.5
    Scored 7.5
    Good
    Rated good
     · 80 reviews

    Situated right in the city centre just a 10-minute drive from Tunjungan Plaza Shopping Mall, Mercure Surabaya offers modern and cosy accommodation with an outdoor swimming pool, free WiFi in all areas...

    This property is in a good location in the city centre

  • Holiday Inn Express Surabaya CenterPoint, an IHG Hotel
    7.5
    Scored 7.5
    Good
    Rated good
     · 93 reviews

    Situated a 5-minute drive away from Tunjungan Plaza, Holiday Inn Express Surabaya CenterPoint operates a 24-hour front desk and offers free WiFi access throughout.

    sarapan perlu dibuat beragam. Jenis roti bisa diperbanyak.

  • Grand Tropic Suites Hotel Surabaya
    7.3
    Scored 7.3
    Good
    Rated good
     · 196 reviews

    Boasting a landscaped garden and an outdoor pool, Grand Tropic Suites Hotel Surabaya enjoys a central location in Surabaya’s main business district.

    Semua suka... makanan enak....kamar luas... ac dingin....

  • HARRIS Hotel & Conventions Gubeng
    7.3
    Scored 7.3
    Good
    Rated good
     · 59 reviews

    Situated in the heart of Surabaya's business district, just a 5-minute drive from Grand City Mall and a 10-minute drive from Gubeng Train Station, HARRIS Hotel & Conventions Gubeng offers a 24-hour...

    The breakfast is amazing and the place of the breakfast area has a great view.

  • Verwood Hotel and Serviced Residence
    7.2
    Scored 7.2
    Good
    Rated good
     · 33 reviews

    In the heart of Surabaya’s business district, Verwood Hotel and Serviced Residence offers modern comfort in its air-conditioned rooms. It houses an outdoor pool, gym and a spa.

  • Hotel Gunawangsa MERR
    7.0
    Scored 7.0
    Good
    Rated good
     · 53 reviews

    Set in Surabaya and with Submarine Monument reachable within 10 km, Hotel Gunawangsa MERR offers concierge services, allergy-free rooms, an outdoor swimming pool, free WiFi throughout the property and...

    The breakfast is good, the room is clean and comfortable.

  • Goldvitel Hotel Surabaya
    6.6
    Scored 6.6
    Pleasant
    Rated pleasant
     · 8 reviews

    Situated in Surabaya, 800 metres from Sharp Bamboo Monument, Goldvitel Hotel Surabaya features accommodation with a shared lounge, free private parking, a restaurant and a bar.

  • Tunjungan Hotel
    6.6
    Scored 6.6
    Pleasant
    Rated pleasant
     · 96 reviews

    Hotel Tunjungan is located next to Tunjungan Plaza in Surabaya. It features an outdoor pool, a massage room, and a karaoke room. Free Wi-Fi and free parking are provided.

    Comfy, clean, and right next to the massive shopping mall.

  • Garden Palace Hotel
    6.4
    Scored 6.4
    Pleasant
    Rated pleasant
     · 105 reviews

    Garden Palace Hotel is located in central Surabaya, about 2 km from Tunjungan Mall. The hotel offers 3 dining options and easy access to the World Trade Centre.

    Lokasi, bangunan, interior sama kamarnya tema jepang

FAQ about four-star hotels in Surabaya








4 star hotels that guests love in Surabaya

  • Avg. price/night: € 62.93
    8.7
    Scored 8.7
    Fabulous
    Rated fabulous
     · 247 reviews
    Never has a 5-star hotel reached my expectations like this one. Decorated a friend's bed and sent up complimentary cake, extended our check out time, was in a fantastic location right next to a mall and in the city center. Check in was smooth, room service was quick and the cleanliness was always on point. It's convenient, service was prompt and reliable, it's as advertised. Staff are always friendly and kind to speak with. Would recommend for short or long stays. This place makes me want to return to Surabaya.
    CYAN CHEW
    Group
  • Avg. price/night: € 96.60
    8.9
    Scored 8.9
    Fabulous
    Rated fabulous
     · 117 reviews
    Very professional and friendly staff, clean and modern. Great location
    Madalina
    Family with young children
  • Avg. price/night: € 39.62
    8.3
    Scored 8.3
    Very good
    Rated very good
     · 350 reviews
    The breakfast buffet is a very high quality and variety. With the choice of local and western items it was always a good start to the day. I like the location and it is close to where I need to go most of the time. It is also very convenient for friends to visit from the city. The staff are very friendly and make an effort to speak English and practice their English speaking skills with me. The facilities are great and the service from all staff is excellent. Most enjoyable stay for my time in Surabaya.
    Kenneth
    Solo traveller
  • Avg. price/night: € 28.06
    7.7
    Scored 7.7
    Good
    Rated good
     · 3 reviews
    Studio Amor is a modern, neat and clean studio apartment in a great location. The studio has direct access to a mall with a good array of eateries and shopping options. It was exactly what we needed for a night before moving on to our next destination. A comfortable bed, fresh towels, a warm shower and drinking water were provided. Communication from and with the host was easy.
    Liezel
    Young couple
  • Avg. price/night: € 26.41
    8.4
    Scored 8.4
    Very good
    Rated very good
     · 82 reviews
    My recent stay at Ibis Surabaya Tidar was quite pleasant overall. The hotel's central location was undoubtedly one of its biggest assets, making it easy to access various attractions and amenities in Surabaya. Additionally, their commitment to sustainability by offering refills for water in glass jugs instead of plastic bottles was commendable and appreciated. The food quality was excellent, and I particularly enjoyed the Vegetarian and Amante di Carne Pizza, which was truly delightful.
    Shweta
    Family with young children
  • Avg. price/night: € 40.25
    8.1
    Scored 8.1
    Very good
    Rated very good
     · 195 reviews
    The hotel staff (from the concierge, restaurant staff, cleaners and receptionists) were extremely friendly! The receptionist, Fery F., was thoughtful enough to provide a free room upgrade froma Twin Bed Deluxe to Queen Deluxe with Window View towards the City as the initial room choice was on a smoking floor. The facilities is modern and clean, with a decent breakfast buffet spread of Indonesian and International cuisines. Hotel was also a 3-minutes walk to Tanjungan Plaza which is very convenient.
    Leon
    Solo traveller
  • Avg. price/night: € 19.28
    6.9
    Scored 6.9
    Pleasant
    Rated pleasant
     · 10 reviews
    Love that the place is new, matress is good and love how each room has its own fridge and balcony. Although initially I thought the room is small, but all items are functioning well. Also love that they have laundry room and common room. The place is pretty airy and not stuffy, with modern design. Electronic appliances are electrolux in common rooms, drinking water is provided. Staffs are great and very accomodating! Location wise this hotel is pretty central and close to surabaya's main attractions.
    SANDRA
    Solo traveller
  • Avg. price/night: € 40.25
    8.1
    Scored 8.1
    Very good
    Rated very good
     · 195 reviews
    Location near the mall of tunjungan plaza and in the city centre.
    ornella
    Family with young children
  • Avg. price/night: € 71.26
    8.5
    Scored 8.5
    Very good
    Rated very good
     · 797 reviews
    Location city center suitable for my work.
    WIDJANARKO
    Solo traveller
  • Avg. price/night: € 18.99
    8.0
    Scored 8.0
    Very good
    Rated very good
     · 269 reviews
    Great Diponegoro Hotel have connecting room. The hotel location is near from the city center.
    Pepen Wicaksono
    Family with young children

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