Please note that we accept all major credit cards at the resort. For all bookings that require a deposit, a secure link will be sent by the hotel reservations team for credit card payments. Visa and Mastercard payments are accepted through the secure link and in case of payment with Amex card, please contact the hotel directly. Bookings may be cancelled in case of non-payments. For all flexible and semi-flexible bookings that do not require an advance deposit, the credit/debit card may be authorized by the hotel any time prior to arrival. In the event of cancellations or no show, the card will be charged based on the cancellation policy mentioned in your booking.

Kindly note the rate changes for December 31 2023, Compulsory Gala Dinner changes AED 2200 per adult, AED 1200 per Teenager(12 - 21 Yrs Old) & AED 700 per child (06 - 12 Yrs Old).

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Sofitel Dubai Palm Apartments您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。

由于新冠肺炎（COVID-19）疫情，该住宿当前暂停了班车服务。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

由于新冠肺炎（COVID-19）疫情，该住宿当前不提供Spa和健身房设施。

鉴于新冠肺炎（COVID-19）疫情，本店严格遵守保持社交距离的预防措施。

受新冠肺炎疫情影响，请确保仅在遵守目的地当地政府指导意见的基础上预订这家住宿，包括但不限于出行目的和团队人数限制。

由于新冠肺炎（COVID-19）疫情，室内公共区域必须佩戴口罩。