Please note that Jackaroo Treehouse Mission Beach does not accept payments with American Express/Diners Club credit cards.

Please note that Jackaroo Treehouse Mission Beach is located off Bingil Bay Road.

RECEPTION HOURS

Our Reception Is Open From

7.30am till 2.00pm and 4.00pm till 10.00pm

* Check-In is from 1.00pm till 2.00pm and 4.00pm till 10.00pm.

* Check-Out is at 10am

Arrivals Between 2.00pm And 4.00pm:

Guests who arrive between the hours of 2.00pm and 4.00pm will be able to wait and relax onsite in our communal area and are able use the facilities until our reception reopens at 4.00.pm.

Arrivals After 10.00pm:

If you are arriving after 10.00pm, you will need to contact our friendly staff on 24 hours prior to your arrival and you will be provided with all the necessary information and instructions on how to access your room key and find your room.

LICENSED ALCOHOL PREMISES:

We are a fully licensed alcohol venue with a bar and café onsite. NO BYO alcohol is permitted to be brought into the Jackaroo Treehouse at any time.

IDENTIFICATION

* A valid government issued photo I.D must be presented by every guest staying at the Jackaroo at check-in.

* A valid credit card must be presented by every guest staying at the Jackaroo Treehouse at check-in.

CANCELLATIONS

1 to 5 people – Cancellations and modifications must be emailed by 23.59pm 3 days (72 hours) prior to the reservation arrival date.

6 or more people – Cancellations and modifications must be emailed by 23.59pm 7 days (168 hours) prior to the reservation arrival date.

* Late cancellations and modifications made inside the stated notification period will be charged for the total price of the full reservation. No refund will be given.

*No-shows will be charged for the total price of the full reservation. No refund will be given.

*All booking cancellations and modifications must be made via email only.

*Cancellations and modifications via phone will not be accepted.

*For all reservations made through a 3rd party OTA or travel agent and not directly made through the Jackaroo Treehouse website, the guest must contact the 3rd party OTA or travel agent to make any cancellation or modification.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Jackaroo Treehouse Rainforest Retreat您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。