• Apartments
  • Kitchen
  • River view
  • Garden
  • Swimming Pool
  • BBQ facilities
  • Washing machine
  • Free WiFi
  • Balcony
  • Free parking

Just 3 minutes walk from the popular Bluewater Lagoon, Lanai Riverside Apartments features a sauna and a fitness centre. Each apartment offers a private balcony and a fully equipped kitchen and free unlimited WiFi is available. All air-conditioned apartments offer a spacious living area with a desk, a plasma-screen TV and a DVD player. Each also offers laundry facilities and a dining setting. Some apartments offer views of the Pioneer River. Guests can enjoy a BBQ in the outdoor dining area, surrounded by tropical gardens. There is free covered parking provided on-site. Lanai Apartments are just 5 minutes’ walk from shops and restaurants located on the Pioneer River Promenade. It is 5 minutes' walk from Mackay Entertainment and Convention Centre. Blacks Beach is 20 minutes' drive away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)

Free private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.

Reliable info
Guests say the description and photos for this property are accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
1 double bed
Bedroom 3:
1 double bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.5
Cleanliness
8.6
Comfort
8.7
Value for money
8.0
Location
9.3
Free WiFi
8.7
High score for Mackay
Select topics to read reviews:

See what guests loved the most:

  • Mark
    Australia Australia
    Friendly friendly staff. Big pool. Great location.
  • Helen
    United Kingdom United Kingdom
    Very spacious apartment, big balcony, washing machine and dryer. Fully equipped kitchen. Nice lounge area for chillout watching TV in the apartment.
  • Corey
    Australia Australia
    This motel is the best in Mackay! View is amazing, location close to ALL the shops and restaurants.. rooms are really spacious and modern, amenities, pool and BBQ, gym are great! Just brilliant accommodation.

Hosted by Karen

9.2
9.2
Host review score
Host review score

Karen
Lanai Riverside Apartments is located right alongside the Pioneer River in Mackay, with the Bluewater Lagoon and Canelands Shopping Centre less than 100 metres away. Our CBD location is perfect for those working in and around the Mackay region.
Hailing from a tourism and hospitality background, we pride ourselves on being local and supporting our local community. Our personnel have been hand selected, and bring with them a wealth of knowledge of the industry together with exemplary service
There's so much to see and do while in the Mackay region from scuba diving in the rainforest with platypus, getting up close and personal with our kangaroos and wildlife at Cape Hillsborough, to enjoying watching the annual Mackay Harbour Beach Horse Races. For those looking for heart pumping adrenalin activities check out our cable ski park, tigermoth joy rides or Megaforce Charters reef fishing to name a few activities. And just to slow down the pace a visit to the Sarina Sugar Mill, Orchid Park and Botanical Gardens and Eungella National Park are an absolute must. Our friendly local team can help plan a perfect escape for you and connect you with Mackay Tourism's ambassadors to find out what there is to see and do while in Mackay.
Language spoken: English

Property surroundings

Facilities of Lanai Riverside Apartments
Great facilities! Review score, 8.5

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
  • Accessible parking
Internet
WiFi is available in the rooms and is free of charge.
Kitchen
  • Dining table
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Blu-ray player
  • Flat-screen TV
  • DVD player
  • Radio
  • TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Soundproofing
  • Carpeted
  • Ironing facilities
  • Iron
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoors
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • BBQ facilities
  • Patio
  • Balcony
  • Garden
Outdoor swimming pool
Free!
  • Open all year
  • Sun loungers or beach chairs
Wellness
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Fitness centre
  • Sauna
Food & Drink
  • Grocery deliveries
    Additional charge
Activities
  • Water park
    Off-site
Outdoor & View
  • Landmark view
Reception services
  • Invoice provided
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
Entertainment and family services
  • Baby safety gates
Cleaning services
  • Dry cleaning
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Miscellaneous
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
Languages spoken
  • English

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Lanai Riverside Apartments takes special requests - add in the next step!

Check-in

From 14:00 to 18:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

Until 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of AUD 300 is required on arrival. That's about GBP 155. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
AUD 15 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Mastercard Visa Diners Club American Express Cash Lanai Riverside Apartments accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 21:00 and 08:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

If you expect to arrive after 19:00, please contact Lanai Riverside Apartments in advance to arrange key collection, using the contact details found on the booking confirmation.

Please note that there is a 2.2% charge when you pay with an American Express or Diners Club credit card.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lanai Riverside Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 08:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

A damage deposit of AUD 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Lanai Riverside Apartments

  • Lanai Riverside Apartments is 650 yards from the centre of Mackay. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Lanai Riverside Apartments (subject to availability). These can accommodate:

    • 2 guests
    • 4 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • The prices at Lanai Riverside Apartments may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Lanai Riverside Apartments is from 14:00, and check-out is until 10:00.

  • You can choose from a number of accommodation options at Lanai Riverside Apartments (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms
    • 3 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Lanai Riverside Apartments on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Lanai Riverside Apartments is popular with guests booking family stays.

  • Lanai Riverside Apartments offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Water park
    • Fitness
    • Swimming Pool