• Apartments
  • Kitchen
  • City view
  • Swimming Pool
  • Washing machine
  • Free WiFi
  • Balcony
  • Free parking
  • Air conditioning
  • Private bathroom
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With a perfect location next to the Townsville harbour, 5 minutes' walk from The Strand seafront promenade, Oaks Townsville Metropole Hotel offers spacious, fully serviced and comfortable accommodation. Oaks Townsville Metropole Hotel offers 11 floors of stylish studios. Mt Stuart and City Scape Studios enjoy beautiful mountain or harbour views from their balcony. They all feature modern kitchenette appliances and full laundry facilities. Other in-room amenities include air conditioning, cable LCD TV, DVD player and internet access. Guests of Oaks Townsville Metropole Hotel can use the swimming pool and fitness room free of charge. Free private parking, a tour desk and meeting facilities are also at your disposal. The hotel is centrally located on cosmopolitan Palmer Street. An easy stroll will take you to a number of great restaurants, cafes and bars, as well as Jupiters Casino.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Oaks Hotels & Resorts
Hotel chain/brand
Oaks Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.1)

Free private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.

Reliable info
Guests say the description and photos for this property are accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
or
2 single beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.1
Cleanliness
8.5
Comfort
8.5
Value for money
8.1
Location
8.1
Free WiFi
7.4
Select topics to read reviews:

See what guests loved the most:

  • Trish
    Australia Australia
    Was clean and comfortable and the pub downstairs was amazing and great staff
  • Mugiie
    Australia Australia
    Polite staff, from check-in to check-out and we could leave our bags after checkout and come back pick them up. Kudos to house keeping for moving that heavy sofa and splitting the bed into 2 single beds upon my request, keep up the great work, I...
  • M
    Melissa
    Australia Australia
    It was a quiet location and the staff were exceptional. Anything we needed was available.

Host Information

Company review score: 8.7Based on 158,289 reviews from 64 properties
64 managed properties

Property information

Oaks Metropole Hotel sets the standard for affordable, quality accommodation in North Queensland’s unique tourist town of Townsville; delivering contemporary, self-contained apartments, a supremely central location on the vibrant Palmer Street and superior leisure facilities.

Language spoken

English

Property surroundings

Restaurants
1 restaurant on site

  • Metropole Hotel Townsville
    • Cuisine
      Australian
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern

Facilities of Oaks Townsville Metropole Hotel
Great facilities! Review score, 8.1

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Bar
Parking
Free private parking is possible on site (reservation is not needed).
    Internet
    WiFi is available in all areas and is free of charge.
    Kitchen
    • Toaster
    • Stovetop
    • Tumble dryer
    • Kitchenware
    • Electric kettle
    • Kitchen
    • Washing machine
    • Dishwasher
    • Microwave
    • Refrigerator
    Bedroom
    • Linen
    • Wardrobe or closet
    Bathroom
    • Toilet paper
    • Towels
    • Private bathroom
    • Toilet
    • Free toiletries
    • Hairdryer
    • Shower
    Living Area
    • Desk
    Media & Technology
    • Flat-screen TV
    • Cable channels
    • Radio
    • Telephone
    • TV
    Room Amenities
    • Heating
    • Ironing facilities
    • Iron
    Outdoors
    • Balcony
    Common areas
    • Games room
    Outdoor swimming pool
      Wellness
      • Fitness centre
      Food & Drink
      • Bar
      • Tea/Coffee maker
      Reception services
      • Invoice provided
      Miscellaneous
      • Air conditioning
      • Non-smoking throughout
      • Non-smoking rooms
      Languages spoken
      • English

      House rules

      Oaks Townsville Metropole Hotel takes special requests - add in the next step!

      Check-in

      From 14:00 to 21:30

      Guests are required to show a photo identification and credit card upon check-in

      You'll need to let the property know in advance what time you'll arrive.

      Check-out

      From 07:00 to 10:00

       

      Cancellation/
      prepayment

      Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

      Refundable damage deposit

      A damage deposit of AUD 100 is required on arrival. That's about GBP 52. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

      Children and beds

      Child policies

      Children of any age are welcome.

      Children 12 years and above will be charged as adults at this property.

      To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

      Cot and extra bed policies

      0 - 1 year
      Cot upon request
      AUD 20 per child, per night

      Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

      The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

      There are no extra beds available at this property.

      All cots are subject to availability.

      Age restriction

      The minimum age for check-in is 18

      Mastercard Visa UnionPay credit card Eftpos Diners Club American Express Cash Oaks Townsville Metropole Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


      Smoking

      Smoking is not allowed.

      Parties

      Parties/events are not allowed

      Quiet hours

      Guests must be quiet between 23:00 and 07:00.

      Pets

      Pets are not allowed.

      The fine print
      Need-to-know information for guests at this property

      When booking more than 4 rooms, different policies and additional supplements may apply.

      Please note that there is a non-refundable 1.5% charge when you pay with a credit card.

      Please note that this hotel requires an AUD 1 credit card pre-authorisation upon check in to cover any incidental charges.

      Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

      Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

      Please inform Oaks Townsville Metropole Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

      This property will not accommodate hen, stag or similar parties.

      Quiet hours are between 23:00:00 and 07:00:00.

      In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

      A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

      FAQs about Oaks Townsville Metropole Hotel

      • The prices at Oaks Townsville Metropole Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

      • Oaks Townsville Metropole Hotel has 1 restaurant:

        • Metropole Hotel Townsville

      • You can choose from a number of accommodation options at Oaks Townsville Metropole Hotel (subject to availability). These have:

        • 1 bedroom
        • 2 bedrooms

        For more detailed information, please check the accommodation option(s) breakdown on this page.

      • Oaks Townsville Metropole Hotel is 0.7 miles from the centre of Townsville. All distances are measured in straight lines. Actual travel distances may vary.

      • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

      • Check-in at Oaks Townsville Metropole Hotel is from 14:00, and check-out is until 10:00.

      • Oaks Townsville Metropole Hotel offers the following activities / services (charges may apply):

        • Fitness centre
        • Games room
        • Swimming Pool

      • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Oaks Townsville Metropole Hotel on this page.

      • You can choose from a number of accommodation options at Oaks Townsville Metropole Hotel (subject to availability). These can accommodate:

        • 2 guests
        • 4 guests

        For more detailed information, please check the accommodation option(s) breakdown on this page.