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Located on vibrant Palmer street, this hotel is surrounded by an array of restaurants, cafes and boutiques. Townsville Shopping Centre is close by. This 4-star modern hotel offers guests a pool, spa, fitness centre, free WiFi, cable channels and parking. Guests can explore Strand Park, which has a swimming pool, lovely beaches, community art displays and public events. Magnetic Island is just a short ferry ride from the city. All rooms come equipped with a refrigerator and a bathroom with a hairdryer and a shower.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Vegetarian, Vegan, Gluten-free, American, Breakfast to go

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 double bed
1 single bed
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
8.8
Cleanliness
9.2
Comfort
9.2
Value for money
9.0
Location
9.4
Free WiFi
8.7
High score for Townsville
Select topics to read reviews:

See what guests loved the most:

  • Trudi
    Australia Australia
    Great location, reasonable rates, great customer service & great facilities.
  • Kim
    Australia Australia
    The place is exceptional. The room was clean and tidy and spacious enough, the bed and bedding were comfortable, and the location was fantastic. The accommodation price was good. The onsite parking was full, but we had an opportunity to park...
  • Elizabeth
    New Zealand New Zealand
    Comfortable and clean, friendly staff, great location

Hotel surroundings

Restaurants
1 restaurant on site

  • Palmer's Bar & Kitchen
    • Cuisine
      Australian
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Modern

Facilities of The Palmer Collective
Great facilities! Review score, 8.8

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
View
  • View
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
  • Street parking
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • Tour desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Packed lunches
  • Lift
  • Heating
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Pool/beach towels
  • Fence around pool
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • English

House rules

The Palmer Collective takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa Eftpos American Express Cash The Palmer Collective accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that there is a 1.5% surcharge when you pay with a credit card at the hotel’s reception desk.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Palmer Collective in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about The Palmer Collective

  • Guests staying at The Palmer Collective can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Breakfast to go

  • Room options at The Palmer Collective include:

    • Double
    • Twin

  • The prices at The Palmer Collective may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Palmer Collective offers the following activities / services (charges may apply):

    • Fitness centre
    • Fitness
    • Swimming Pool

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The Palmer Collective has 1 restaurant:

    • Palmer's Bar & Kitchen

  • Check-in at The Palmer Collective is from 14:00, and check-out is until 10:00.

  • The Palmer Collective is 550 yards from the centre of Townsville. All distances are measured in straight lines. Actual travel distances may vary.