Please note reception opens at 7:00 and closes at 20:00 from Sunday to Thursday. It closes at 21:00 on Friday and Saturday.

Please note that there is a 0.9% charge when you pay with a credit card.

Please note that this property requires a refundable AUD $100 credit card pre-authorisation or AUD $250 cash bond upon check in.

Please note that housekeeping service is only offered for stays more than 8 nights. You can request daily housekeeping service at an extra charge.

Please note that the central air conditioning service is undergoing replacement and will be out of order from the 7 December to 11 December, 2020. There will be no air conditioning during this time at the property.

Notification About Resort Improvements: Mid-February to Mid-October 2023

We would like to inform you about two projects over the coming months:

1. Contractors will be on site during a period of about 20 weeks, starting from mid-February 2023, to make some repairs to the “podium” level – the ground level outside, specifically in the vicinity of the tennis court. The court will be closed and access to the area may be restricted. The walkway from the overflow car park at the rear of the resort to reception may be restricted or closed completely. To make things easier, we would recommend you unload your bags at the reception driveway if you are thinking of parking in the overflow carpark. The carpark capacity will also be reduced and up to four spaces may be unavailable in the basement carpark. Our onsite team will keep you informed.

2. From late May until mid-October a number of rooms within the hotel are being renovated. Please expect construction noise during this period. Noisy works will not occur before 8:30am and we aim to have most of it happen on weekdays, excluding public holidays. Due to its location, we anticipate the noise will have a minimal impact on your stay.

3. Lift Replacement Work is scheduled to commence on April 14th, 2024, with an estimated completion date in mid-November 2024. During this period there will be 1 elevator in operation at any given time, which may cause some delays. We are committed to providing ongoing exceptional holiday experiences and we sincerely apologise for any inconvenience this may cause. Rest assured that every effort will be made to minimise the impact to your stay.

Nevertheless, we have made and will continue to make every effort to ensure this important work can go ahead while causing minimal impact on your holiday.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

到店时需支付损毁押金：AUD 100。 该押金将通过信用卡收取。 退房后14天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。