The hotel reserves the right to refuse entry and accommodation if, on arrival, management reasonably considers that the guest is under the influence of drink or drugs, is unsuitably dressed or is behaving in a threatening, abusive or otherwise unacceptable manner. The hotel only accepts National ID's or passports as proof of identification. The hotel also reserves the right to charge at check-in guests' credit card, or download a cash deposit in the amount of receivables for the entire stay.

(Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.) to be changed to "Guests are required to show a photo ID (Passport/National ID) upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Richmond Hotel & Suites您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。