Boasting an indoor and outdoor pool with mineral water and hydromassage jets, Hot Springs Medical and SPA is located in Banya, 5 km from Bansko. Guests can pamper themselves at the spa centre including facilities such as sauna, steam bath, Turkish hammam and massage. Opening to balconies with mountain or forest views, each elegantly decorated unit at the hotel includes a flat-screen TV with satellite channels, minibar and safety box. All units include a private bathroom with free toiletries, bathrobes, slippers and a hairdryer. A buffet breakfast with continental, American and vegetarian options is available everyday at the hotel. Organic vegetables and eggs are served by the property's farm. Guests can enjoy their meals at the property’s restaurant, featuring an open cuisine and serving local and Mediterranean dishes. A lobby bar where guests can have a drink or a cocktail is available. Free WiFi access is provided throughout and free on-site parking is available. A children's pool, a kids club and an outdoor playground are also featured. Staff at the front desk can arrange horseback riding, mountain tracking and rafting, while tours to cultural sites and wine tours can also be organised. Chalin Valog and Bansko Ski lifts are within 15 km from the hotel. Belitsa is 16 km from Hot Springs Medical and SPA, while Borovets is 124 km away.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
and
1 sofa bed
or
2 single beds
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 single bed
1 extra-large double bed
or
2 single beds
1 sofa bed
and
1 large double bed
Bedroom 1:
1 sofa bed
and
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
2 single beds
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Guest reviews

Categories:

Staff
9.3
Facilities
9.4
Cleanliness
9.5
Comfort
9.5
Value for money
8.8
Location
9.2
Free WiFi
8.4
High score for Banya
Select topics to read reviews:

See what guests loved the most:

  • Goran
    Serbia Serbia
    Breakfast was excellent, with a different meal. Pools was very useful and very hot. Water Temperature was 36°C, and polls was very clean. We have plan to be in hotel for the next year.
  • Genadi
    Bulgaria Bulgaria
    Unique location (between 3 mountains!), friendly service, delicious food, very nice and spacious room, apples and watter on the house in the room, best mattress ever, water connection between indoor and outdoor pool, nice pool area, best sauna...
  • Maria-iva
    United Kingdom United Kingdom
    The food was amazing and there was lots of variety! The spa was super clean and had amazing views out to the mountains. Staff was super friendly and accommodating too.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Cuisine
      Mediterranean • Local • European

Facilities of Hot Springs Medical and SPA
Great facilities! Review score, 9.4

Most popular facilities
  • 3 swimming pools
  • Spa and wellness centre
  • Free parking
  • Free WiFi
  • Restaurant
  • Family rooms
  • Fitness centre
  • Facilities for disabled guests
  • Bar
Bathroom
  • Private bathroom
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Ski
  • Ski storage
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Tennis equipment
    Additional charge
  • Kids' club
  • Horse riding
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Children's playground
  • Games room
  • Skiing
  • Tennis court
    Additional charge
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
3 swimming pools
Pool 1 - indoorFree!
  • Open all year
Pool 2 - outdoorFree!
  • Open all year
Pool 3 - indoor (kids) Free!
  • Suitable for kids
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Hot spring bath
  • Hammam
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • Bulgarian
  • English

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hot Springs Medical and SPA takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 5 years
Cot upon request
Free
6 - 11 years
Extra bed upon request
BGN 60 per child, per night
12+ years
Extra bed upon request
BGN 80 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa Cash Hot Springs Medical and SPA accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Room rates on 31 December include a gala dinner. Extra guests will be charged separately.

Please note that entrance to the Thermal Area of the SPA is not allowed to children below 14 years.

Free shuttle service to the Gondola lift in Bansko is offered during the winter season.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

License number: РК-19-11387

FAQs about Hot Springs Medical and SPA

  • Yes, Hot Springs Medical and SPA is popular with guests booking family stays.

  • Check-in at Hot Springs Medical and SPA is from 14:00, and check-out is until 12:00.

  • Room options at Hot Springs Medical and SPA include:

    • Twin/Double
    • Suite
    • Studio
    • Villa

  • The prices at Hot Springs Medical and SPA may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hot Springs Medical and SPA is 1,050 yards from the centre of Banya. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hot Springs Medical and SPA offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Children's playground
    • Skiing
    • Games room
    • Tennis court
    • Kids' club
    • Bicycle rental
    • Hot spring bath
    • Spa/wellness packages
    • Bike tours
    • Fitness
    • Fitness/spa locker rooms
    • Tennis equipment
    • Walking tours
    • Aerobics
    • Horse riding
    • Beauty Services
    • Facial treatments
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Swimming Pool
    • Spa lounge/relaxation area
    • Foot bath

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hot Springs Medical and SPA on this page.

  • Hot Springs Medical and SPA has 1 restaurant:

    • Restaurant