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Luxury Guest House Europe offers accommodation in Dolna Banya. The property offers all year around outdoor hot tubs with mineral water, a sauna and a steam bath. There is also a garden for guests to relax in. Rooms come with a flat-screen TV. Some units include a seating area to relax in after a busy day. Some rooms have views of the mountains or pool. Rooms are equipped with a private bathroom. Free private parking is available. Car hire is available at this guest house and the area is popular for fishing. Guests can visit an ostrich farm, 2 km away from the property or a golf course. Velingrad is 38 km from Luxury Guest House Europe, while Borovets is 15 km from the property. Sofia Airport is 52 km away.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental, Italian, Buffet, Breakfast to go

Free private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 single bed
and
1 double bed
2 single beds
and
1 double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
1 large double bed
Bedroom 4:
1 large double bed
Bedroom 5:
1 large double bed
Bedroom 6:
1 double bed
Bedroom 7:
3 extra-large double beds
Bedroom 8:
1 large double bed
Bedroom 9:
1 large double bed
Bedroom 10:
3 extra-large double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
8.7
Cleanliness
8.7
Comfort
8.8
Value for money
8.3
Location
8.8
Free WiFi
8.2
High score for Dolna Banya
Select topics to read reviews:

See what guests loved the most:

  • Dimitrina
    Bulgaria Bulgaria
    Wonderful place to have a relaxing weekend with family and friends.
  • Gennaro
    Bulgaria Bulgaria
    It wasn't my first time in Complex Europe. I chose to bring a friend of mine who was visiting Bulgaria. The hotel exceeded his expectations: clean, big rooms, great services.
  • Dimitrina
    Bulgaria Bulgaria
    We booked the option room with jacuzzi and those are the ones pictured on the official photos. It was cold and windy so we were reluctant to undress and use the outside mineral water pool, but the other guests did seem to enjoy this (some of them...

Property surroundings

Restaurants
1 restaurant on site

  • Restaurant-EUROPE
    • Cuisine
      Greek • Pizza • Steakhouse • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan

Facilities of Complex Europe
Great facilities! Review score, 8.7

Most popular facilities
  • 3 swimming pools
  • Spa and wellness centre
  • Free parking
  • Free WiFi
  • Fitness centre
  • Airport shuttle
  • Facilities for disabled guests
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
  • Extra long beds (> 2 metres)
View
  • Inner courtyard view
  • City view
  • Landmark view
  • Mountain view
  • Garden view
  • Lake view
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Private beach area
  • Barbecue
  • Private pool
  • BBQ facilities
    Additional charge
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Shared kitchen
  • Children's high chair
  • Cleaning products
  • Tumble dryer
  • Electric kettle
  • Refrigerator
Room Amenities
  • Drying rack for clothing
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Beach
  • Badminton equipment
  • Tennis equipment
  • Evening entertainment
    Additional charge
  • Kids' club
  • Water sport facilities on site
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional charge
  • Darts
  • Karaoke
    Additional charge
  • Table tennis
  • Children's playground
  • Games room
  • Fishing
    Additional charge
  • Hot tub
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Laptop
  • Flat-screen TV
  • Cable channels
  • Radio
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Kid-friendly buffet
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Street parking
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Baby safety gates
  • Books, DVDs, or music for children
  • Board games/puzzles
  • Child safety socket covers
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Non-smoking throughout
  • Mosquito net
  • Executive lounge access
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Private entrance
  • Car hire
  • Packed lunches
  • Chapel/shrine
  • Soundproof rooms
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Hearing accessible
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
3 swimming pools
Pool 1 - outdoorFree!
  • Seasonal
  • Heated pool
  • Pool cover
  • Sun loungers or beach chairs
Pool 2 - outdoorFree!
  • Seasonal
  • All ages welcome
  • Pool bar
  • Pool cover
  • Sun loungers or beach chairs
Pool 3 - outdoor (kids)Free!
  • Seasonal
  • Suitable for kids
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Hot spring bath
  • Hammam
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • Bulgarian
  • English

House rules

Complex Europe takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of BGN 50 is required on arrival. That's about GBP 21. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
BGN 10 per child, per night
Cot upon request
Free
2 - 11 years
Extra bed upon request
BGN 10 per child, per night
12+ years
Extra bed upon request
BGN 15 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card American Express Cash Complex Europe accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are allowed. Charges may be applicable.

The fine print
Need-to-know information for guests at this property

Room rates on 31 December include a gala dinner. Extra guests will be charged separately.

Please inform Complex Europe in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

A damage deposit of BGN 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Complex Europe

  • Guests staying at Complex Europe can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Buffet
    • À la carte
    • Breakfast to go

  • Complex Europe has 1 restaurant:

    • Restaurant-EUROPE

  • Complex Europe is 0.9 miles from the centre of Dolna Banya. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Complex Europe may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Complex Europe offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Children's playground
    • Games room
    • Table tennis
    • Fishing
    • Karaoke
    • Darts
    • Kids' club
    • Evening entertainment
    • Spa facilities
    • Beach
    • Tennis equipment
    • Fitness/spa locker rooms
    • Spa/wellness packages
    • Swimming Pool
    • Bicycle rental
    • Water sport facilities on site
    • Private beach area
    • Bike tours
    • Horse riding
    • Hot spring bath
    • Fitness classes
    • Badminton equipment
    • Steam room
    • Fitness
    • Spa lounge/relaxation area

  • Room options at Complex Europe include:

    • Double
    • Triple
    • Quadruple
    • Villa

  • Check-in at Complex Europe is from 14:00, and check-out is until 11:00.

  • Yes, Complex Europe is popular with guests booking family stays.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Complex Europe on this page.