The hotel' s spa was wonderful! Both indoor and outdoor facilities. My favourite was the outdoor pools with the view of the pine forest, the path with the underwater massage and the mineral water half olympic pool. There are a variety of saunas, Turkish hamam and salt room were the highlights. We upgraded the room because the one offered to us initially was very small and did not look up to the five star standard, on the 3 rd floor. Just for £50 extra we got a room double the size on the 1st floor with a pleasant view of the ceiling crystal lights and the seating area outside. Our bathroom was luxurious with ceramic marble-like tiles. The food was tasty.

Anjelika United Kingdom

Spa facilities and outside swimming pools are great, the view is beautiful, the food was tasty and there were variety of dishes

Nikolina Bulgaria

The Spa is really nice and has lots of facilities.

Silviya Bulgaria

Great hotel, very cozy furnished with wonderful spa center. The staff is very polite and helpful.

Stefan Bulgaria

the spa center and the massages, the location, the mineral water were very nice for the body. The experience at the spa center was fenomenal, the atmosphere was really relaxing.

Dimitar Bulgaria

It was well situated next to a small forest. The spa was amazing and the body scrubs and massages were excellent.

Deborah France

Excellent spa fascilities, friendly and helpful staff, nice location, very clean and comfortable 👌 great value for money

Liliya Bulgaria

Lot of pools and saunas. The food in the restaurant was great. Stuff is very polite and friendly. Clean rooms and pools. Beautiful views. Big free parking.

Darin Bulgaria

The hotel is located in a peaceful area of Velingrad next to a forest. The food was really good although the pancakes and cake served at breakfast were sometimes stale. The room was spacious enough and the spa center had a lot of amenities. The staff was quite friendly.

Stanimira Bulgaria

I loved the SPA area! Pools were warm, which is very nice for kids, looked clean and were the perfect depth. A lot of pools and areas both inside and outside so it didn't feel cramped even on a weekend. Staff was very helpful, quickly addressing all our needs or complains. The villa we stayed in was very spacious and even had a fully supplied kitchen.

Kristina Bulgaria