! 

We’re sorry, but this property isn’t taking reservations on our site right now. Don’t worry, you can find tons of other nearby properties right here.

Empress Palace Hotel

12788 Ross Place, V3V 6E1 Surrey, Canada – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.3
Scored 7.3
Good
Rated good
109 reviews
a large lobby with a chandelier and a staircase at Empress Palace Hotel in Surrey
an overhead view of a staircase in a building with a chandelier at Empress Palace Hotel in Surrey
a dining room with a chandelier hanging from a ceiling at Empress Palace Hotel in Surrey
a building with purple lights on the side of it at Empress Palace Hotel in Surrey
+37 photos

Empress Palace Hotel

You're eligible for a Genius discount at Empress Palace Hotel! To save at this property, all you have to do is sign in.

Situated in Surrey, 25 km from Bridgeport Skytrain Station, Empress Palace Hotel features accommodation with a garden, private parking, a shared lounge and a terrace. The property is set 25 km from Aberdeen Skytrain Station, 27 km from Pacific Coliseum and 30 km from Vancouver Olympic Centre. The accommodation offers a shared kitchen and a concierge service for guests. At the hotel, all rooms are equipped with a patio. Rooms include a coffee machine, a flat-screen TV and free WiFi, while certain rooms have a balcony and some have garden views. The rooms will provide guests with a desk and a kettle. Queen Elizabeth Park is 30 km from Empress Palace Hotel, while Bloedel Conservatory is 30 km from the property. The nearest airport is Vancouver International Airport, 28 km from the accommodation.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Show me more
Most popular facilities
  • Private parking
  • Non-smoking rooms
  • Family rooms
  • Tea/coffee maker in all rooms

Property highlights

Top location: Highly rated by recent guests (8.0)

Private parking at the hotel

Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in
Sign inCreate an account

Availability

Select dates to see this property's availability and prices

—
No credit card needed. All options are bookable without a credit card.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.8
Facilities
7.9
Cleanliness
7.9
Comfort
8.0
Value for money
7.8
Location
8.0
Free WiFi
6.7
Low score for Surrey
Select topics to read reviews:

Hotel surroundings

Facilities of Empress Palace Hotel

Most popular facilities
  • Private parking
  • Non-smoking rooms
  • Family rooms
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Toilet
  • Shower
Bedroom
  • Dressing room
Outdoors
  • Outdoor furniture
  • Outdoor dining area
  • Patio
  • Terrace
  • Garden
Kitchen
  • Shared kitchen
  • Dining table
  • Coffee machine
  • Cleaning products
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Happy hour
    Additional charge
  • Tennis equipment
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
Food & Drink
  • Tea/Coffee maker
Internet
Fast free WiFi 488 Mbps. Suitable for streaming 4K content and making video calls on multiple devices. Speed test carried out by the host.
Parking
Private parking is possible on site (reservation is needed) and costs CAD 25 per day.
  • Accessible parking
Services
  • Shared lounge/TV area
  • Private check-in/check-out
  • Concierge service
  • Executive lounge access
  • Express check-in/check-out
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
General
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Private entrance
  • Chapel/shrine
  • Carpeted
  • Soundproof rooms
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
Wellness
  • Sun umbrellas
  • Hot tub/Jacuzzi
    Additional charge
Languages spoken
  • Arabic
  • English
  • Farsi
  • Hindi

House rules

Empress Palace Hotel takes special requests - add in the next step!

Check-in

From 14:00 to 23:30

Check-out

Until 11:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
CAD 80 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Cash only

This property only accepts cash payments.

The fine print
Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 08:00:00.

FAQs about Empress Palace Hotel

  • Empress Palace Hotel offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Tennis equipment
    • Happy hour

  • The prices at Empress Palace Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Empress Palace Hotel on this page.

  • Check-in at Empress Palace Hotel is from 14:00, and check-out is until 11:30.

  • Empress Palace Hotel is 1.6 miles from the centre of Surrey. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Empress Palace Hotel include:

    • Double
    • Family
    • Suite
    • Studio
    • Dormitory Room
    • Single
    • Quadruple