MStar Hotel is located in Kitimat. With a shared lounge, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel features family rooms. Guest rooms at the hotel are equipped with a seating area and a flat-screen TV with cable channels. All rooms will provide guests with a desk. Speaking English, Spanish, French and Portuguese, staff will be happy to provide guests with practical guidance on the area at the reception.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
9.6
Facilities
9.2
Cleanliness
9.5
Comfort
9.6
Value for money
8.7
Location
9.2
Free WiFi
8.8
High score for Kitimat
Select topics to read reviews:

See what guests loved the most:

  • Joan
    United Kingdom United Kingdom
    All members of staff extremely friendly and helpful. Hotel immaculately clean. Very comfortable beds.Free coffee and muffins a nice touch
  • T
    Thomas
    Germany Germany
    Excellent and friendly service at the reception. Our questions to the surrounding were answered with many information. At the reception a coffee mashine (including latte and espresso) and muffins are available and free for guests.
  • Zigmunds
    Latvia Latvia
    Great location. Friendly staff. Clean and comfortable rooms.

Hotel surroundings

Facilities of MStar Hotel
Great facilities! Review score, 9.2

Most popular facilities
  • Non-smoking rooms
  • Facilities for disabled guests
  • Free WiFi
  • Free parking
  • Family rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Mountain view
Kitchen
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is needed).
    Reception services
    • Private check-in/check-out
    • Luggage storage
    • Express check-in/check-out
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Pet bowls
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Allergy-free room
    • Wake-up service
    • Tile/marble floor
    • Heating
    • Soundproofing
    • Carpeted
    • Soundproof rooms
    • Lift
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Wake up service/Alarm clock
    Accessibility
    • Visual aids: Braille
    • Lower bathroom sink
    • Higher level toilet
    • Toilet with grab rails
    • Wheelchair accessible
    • Entire unit wheelchair accessible
    • Upper floors accessible by elevator
    Languages spoken
    • English
    • Spanish
    • French
    • Portuguese

    Property practices

    This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    MStar Hotel takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Available 24 hours

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of CAD 50 is required on arrival. That's about GBP 29. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 3 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are allowed on request. Charges may be applicable.

    Mastercard Visa American Express MStar Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    A damage deposit of CAD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about MStar Hotel

    • The prices at MStar Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • MStar Hotel offers the following activities / services (charges may apply):

      • Room options at MStar Hotel include:

        • Double
        • Suite

      • Check-in at MStar Hotel is from 15:00, and check-out is until 11:00.

      • MStar Hotel is 3 miles from the centre of Kitimat. All distances are measured in straight lines. Actual travel distances may vary.