Pollux Family Apartment

Staldenstrasse 52, 3920 Zermatt, Switzerland – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
9.3
Scored 9.3
Superb
Rated superb
20 reviews
Gallery image of Pollux Family Apartment in Zermatt
Gallery image of Pollux Family Apartment in Zermatt
a group of houses with mountains in the background at Pollux Family Apartment in Zermatt
a bedroom with a large white bed with a window at Pollux Family Apartment in Zermatt
Gallery image of Pollux Family Apartment in Zermatt
+27 photos

Pollux Family Apartment

Lock in a great price for Pollux Family Apartment - rated 9.3 by recent guests.

to get started.

Lock in a great price for Pollux Family Apartment - rated 9.3 by recent guests. to get started.
  • Entire apartment
  • 883 ft² size
  • Kitchen
  • Mountain view
  • Garden
  • Washing machine
  • Free WiFi
  • Terrace
  • Bath
  • Daily housekeeping

Pollux Family Apartment offers a quiet location 500 metres from the Matterhorn Cable Car and the centre of Zermatt. The spacious apartments all have a terrace and offer free WiFi. From the garden, guests enjoy direct views of the Matternhorn. Furnished in an elegant Alpine style with wooden floors, the apartments include a kitchen with a dining area, a bathroom with hairdryer, and a flat-screen cable TV with a DVD player. If you stay more than 5 nights, the final cleaning is included in the rates. Guests of the Pollux Family Apartment can use a ski storage room. The Wiestiboden Bus Stop is 50 metres away.

Distance in property description is calculated using © OpenStreetMap

Show me more
Most popular facilities
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Parking
  • Fitness centre
  • Non-smoking rooms
  • Skiing
  • Airport shuttle

Property highlights

Situated in the best rated area in Zermatt, this property has an excellent location score of 8.6

Saved to 187 lists

Availability

Select dates to see this property's availability and prices

—
Accommodation Type
Number of guests
 
1 single bed
and
2 large double beds
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
9.3
Location
8.6
High score for Zermatt
Select topics to read reviews:

See what guests loved the most:

  • Monica
    United Kingdom United Kingdom
    “Good location with Matterhorn view with just few steps”
  • Ioannis
    Switzerland Switzerland
    “Location is perfect, close enough to town but also just a little apart for guaranteed quiet... Also very close to Sonmatten restaurent and playground which was perfect for the evening”
  • Andrew
    Switzerland Switzerland
    “amazing value. the owner was extremely helpful and responsive”
Quality rating
Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Nicole Kronig

Company review score: 9.7Based on 90 reviews from 4 properties
4 managed properties

Company information

As a Zermatt native, I know all the circumstances. My family has always been in Zermatt. As the UrUrUr grandchild of the first Matterhorn climber you also have certain relationships that can be useful to the guests. My home is important to guests from all over the world; To show Zermatt and Switzerland. "Sit Daheimu" is very important to me. There is a solution to every problem.

Property information

The Fleckstein house was built by my grandparents. We rent the apartment Karibu, Castor and Pollux. The Pollux apartment can be rented together with the Castor studio. So you have 2 bathrooms and 7 beds. The facade and the roof were renewed in 2016. Ideal for families or 2 couples. The Fleckstein house is in the Winkelmatten. Quiet location and yet very close. Green space around the house and the bus station in front of the house. The Matterhorn is right in front of the garden. The Pollux apartment offers 5 beds. 1 bed is locked if you do not book 5 people. Thank you respect that and don't open the bed yourself! For 7 people, the apartment can be connected to the Studio Castor if available. Please register beforehand!

Neighbourhood information

Zermatt is car-free, so the nearby bus station is very helpful. The apartment can be easily reached on foot in 10-15 minutes from the train station. The angle mats are not in the direct center. Nevertheless, everything is very close: bus, food, shopping, center, ski lift. The Matterhorn is in front of your living room. After skiing, you can watch the evening sun in the garden. Suitable for children and families. 3 *** apartment with 80m ^ 2.

Languages spoken

German,English,French,Italian

Property surroundings

Facilities of Pollux Family Apartment
Great facilities! Review score, 9.4

Most popular facilities
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Parking
  • Fitness centre
  • Non-smoking rooms
  • Skiing
  • Airport shuttle
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs CHF 17 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Internet
WiFi is available in public areas and is free of charge.
Kitchen
  • Children's high chair
  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Refrigerator
  • Kitchenette
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • iPad
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • DVD player
  • Radio
  • TV
  • Pay-per-view channels
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack
  • Hypoallergenic
  • Hardwood or parquet floors
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Interconnected room(s) available
Accessibility
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Outdoors
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Patio
  • Terrace
  • Garden
Common areas
  • Chapel/shrine
Wellness
  • Personal trainer
  • Spa/wellness packages
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
    Additional charge
Food & Drink
  • Grocery deliveries
  • Tea/Coffee maker
Activities
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional chargeOff-site
  • Bike tours
    Additional charge
  • Walking tours
  • Movie nights
    Additional chargeOff-site
  • Temporary art galleries
    Off-site
  • Water sport facilities on site
    Additional charge
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
  • Mini golf
    Additional charge
  • Squash
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional charge
  • Cycling
    Off-site
  • Hiking
  • Skiing
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional chargeOff-site
Services & Extras
  • Wake up service/Alarm clock
Outdoor & View
  • Landmark view
  • Mountain view
  • Garden view
  • View
Building characteristics
  • Private apartment in building
  • Detached
Transport
  • Bicycle rental
    Additional charge
  • Shuttle service
    Additional charge
  • Public transport tickets
    Additional charge
  • Car hire
  • Airport shuttle
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Tour desk
  • Express check-in/check-out
Entertainment and family services
  • Strollers
  • Kids' outdoor play equipment
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
  • Children's playground
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Miscellaneous
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • Key access
Languages spoken
  • German
  • English
  • French
  • Italian

House rules

Pollux Family Apartment takes special requests - add in the next step!

Check-in

From 16:00

You'll need to let the property know in advance what time you'll arrive.

Check-out

Until 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 5 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 20

Maestro Mastercard Visa PayPal JCB Diners Club American Express Cash is not accepted Other Pollux Family Apartment accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 22:00 and 07:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

There will be no cleaning fee for stays of 5 nights or more.

Stays with 12 nights or more will have an additional cleaning free of cost.

Please note that Zermatt is car-free. It is located in the mountains and paths can be steep. There is a bus stop directly in front of the accommodation.

Please inform Pollux Family Apartment in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

This property will not accommodate hen, stag or similar parties.

This property is located in a residential area and guests are asked to refrain from excessive noise.

Quiet hours are between 22:00:00 and 07:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Pollux Family Apartment

  • Pollux Family Apartment can accommodate the following group size:

    • 5 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Pollux Family Apartment is 850 yards from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Pollux Family Apartment is from 16:00, and check-out is until 10:00.

  • Pollux Family Apartment offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Cycling
    • Hiking
    • Children's playground
    • Skiing
    • Diving
    • Fishing
    • Tennis court
    • Mini golf
    • Golf course (within 3 km)
    • Squash
    • Themed dinner nights
    • Hair cut
    • Walking tours
    • Make up services
    • Bicycle rental
    • Body scrub
    • Personal trainer
    • Facial treatments
    • Tour or class about local culture
    • Hair styling
    • Movie nights
    • Manicure
    • Temporary art galleries
    • Light therapy
    • Bike tours
    • Horse riding
    • Water sport facilities on site
    • Hair colouring
    • Hair treatments
    • Body wrap
    • Waxing services
    • Body treatments
    • Pedicure
    • Spa/wellness packages
    • Beauty Services

  • The prices at Pollux Family Apartment may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Pollux Family Apartment is popular with guests booking family stays.

  • Pollux Family Apartment has the following number of bedrooms:

    • 1 bedroom

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Pollux Family Apartment on this page.