Get the celebrity treatment with world-class service at Hostellerie du Pas de l'Ours "Relais et Châteaux"

Hostellerie du Pas de l'Ours is peacefully located in a stylish chalet in Crans Montana, in the Swiss Alps. Hostellerie du Pas de l'Ours "Relais et Châteaux" provides free WiFi, free parking and breathtaking mountain views. The suites at this boutique hotel feature an open fireplace and a spa bath. The décor includes exposed wooden beams, natural stones and fur fabrics. The hotel's gourmet restaurant, l'Ours, features a Michelin star and 18 Gault-Millau points. Hearty and traditional dishes are served in the hotel bistro, Le Bistrot des Ours. The hotel spa area, I'Alpage, is a great place to relax. Fun treatments are even offered to children from 3 years old.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Crans-Montana, this hotel has an excellent location score of 9.3

Breakfast info

Continental, Vegetarian, Gluten-free, American

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 extra-large double beds
1 extra-large double bed
1 extra-large double bed
2 extra-large double beds
3 extra-large double beds
1 extra-large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
9.4
Cleanliness
9.8
Comfort
9.6
Value for money
8.6
Location
9.3
Free WiFi
8.3
High score for Crans-Montana
Select topics to read reviews:

See what guests loved the most:

  • Martin
    Switzerland Switzerland
    It s a 5 star for a reason and we saw that in everything from how we were received, taken to our room, the help, the service, the food and most importantly the staff. Exceptional !
  • Davide
    Switzerland Switzerland
    Friendly staff, making you very much feel at ease. The rooms are luxurious and the breakfast extraordinarry.
  • Jiven
    Switzerland Switzerland
    Extremely friendly staff providing world class service. Remy and the team were the most gracious hosts and organized the best stay for us.

Hotel surroundings

Restaurants
2 restaurants on site

  • Restaurant gastronomique "L'Ours"
    • Cuisine
      International • European
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Le Bistrot des Ours
    • Cuisine
      Mediterranean
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Hostellerie du Pas de l'Ours "Relais et Châteaux"
Great facilities! Review score, 9.4

Most popular facilities
  • 2 swimming pools
  • Spa and wellness centre
  • Private parking
  • Free WiFi
  • Family rooms
  • Fitness centre
  • 2 restaurants
  • Skiing
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Mountain view
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
Ski
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
    Additional charge
  • Live sport events (broadcast)
  • Themed dinner nights
    Additional charge
  • Walking tours
  • Nightclub/DJ
    Additional charge
  • Mini golf
    Additional charge
  • Squash
    Additional chargeOff-site
  • Horse riding
    Additional charge
  • Bowling
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional charge
  • Canoeing
    Additional chargeOff-site
  • Darts
    Additional charge
  • Table tennis
  • Billiards
    Additional charge
  • Children's playground
  • Casino
  • Games room
  • Skiing
  • Fishing
    Additional charge
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • DVD player
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs CHF 35 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Grocery deliveries
    Additional charge
  • Hypoallergenic
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoorFree!
  • Seasonal
  • All ages welcome
  • Heated pool
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
  • Solarium
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

House rules

Hostellerie du Pas de l'Ours "Relais et Châteaux" takes special requests - add in the next step!

Check-in

From 15:00 to 23:00

Check-out

From 07:30 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
6+ years
Extra bed upon request
CHF 190 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Mastercard Visa Diners Club American Express Cash Hostellerie du Pas de l'Ours "Relais et Châteaux" accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Hostellerie du Pas de l'Ours "Relais et Châteaux"

  • Hostellerie du Pas de l'Ours "Relais et Châteaux" has 2 restaurants:

    • Restaurant gastronomique "L'Ours"
    • Le Bistrot des Ours

  • Hostellerie du Pas de l'Ours "Relais et Châteaux" offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Children's playground
    • Billiards
    • Skiing
    • Bowling
    • Games room
    • Table tennis
    • Tennis court
    • Fishing
    • Canoeing
    • Mini golf
    • Casino
    • Darts
    • Squash
    • Golf course (within 3 km)
    • Solarium
    • Body treatments
    • Personal trainer
    • Manicure
    • Live sport events (broadcast)
    • Fitness
    • Aerobics
    • Horse riding
    • Fitness/spa locker rooms
    • Spa lounge/relaxation area
    • Bicycle rental
    • Facial treatments
    • Walking tours
    • Yoga classes
    • Swimming Pool
    • Pedicure
    • Themed dinner nights
    • Spa facilities
    • Beauty Services
    • Nightclub/DJ
    • Waxing services
    • Spa/wellness packages
    • Fitness classes
    • Body scrub
    • Steam room

  • The prices at Hostellerie du Pas de l'Ours "Relais et Châteaux" may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Hostellerie du Pas de l'Ours "Relais et Châteaux" include:

    • Suite
    • Family
    • Double

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Hostellerie du Pas de l'Ours "Relais et Châteaux" can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • American

  • Check-in at Hostellerie du Pas de l'Ours "Relais et Châteaux" is from 15:00, and check-out is until 12:00.

  • Hostellerie du Pas de l'Ours "Relais et Châteaux" is 0.8 miles from the centre of Crans-Montana. All distances are measured in straight lines. Actual travel distances may vary.