Experience world-class service at Bürgenstock Hotels & Resort - Palace Hotel

Located on the Bürgenberg, 450 metres above Lake Lucerne in the canton of Nidwalden and close to Lucerne, Bürgenstock Hotels & Resorts - Palace Hotel offers accommodation in 109 classic yet modern rooms and suites. Free WiFi is available throughout the property. All rooms are fitted with a flat-screen TV, the latest modern furnishings in terms of design, a seating area and private bathroom equipped with a bathtub or a shower. A terrace or balcony are featured in all rooms and guests will find bathrobes and slippers. The hotel features its own fine dining restaurant – Ritzcofier, its own lounge, Salon 1903 and a unique Museum corridor – a very high attraction featuring the iconic history of the Bürgenstock Resort. There are 9 other restaurants and bars located in walking distance to the resort which offer a wide range of cuisines from around the world. Located at walking distance is also the 10,000 m² Alpine Spa featuring an indoor pool, 2 outdoor pools, a fitness room and different saunas. The Resort features its own Kids Club, which welcomes children between 3 – 12 years of age. You can play tennis or golf at this hotel, and the area is popular for mountain biking and hiking. Europe's highest outdoor lift, the Hammetschwand lift, is located nearby. Hotel guests can access the Bürgenstock Boat Shuttle as well as a funicular from and to Lucerne during their entire stay free of charge.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.7)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
9.5
Facilities
9.6
Cleanliness
9.6
Comfort
9.7
Value for money
8.1
Location
9.7
Free WiFi
9.4
Select topics to read reviews:

See what guests loved the most:

  • Jane
    Australia Australia
    Spectacular location. Beautiful pool and spa. Friendly, encouraging staff in gym. Breakfast was very good. Room was clean, spacious and view was amazing. Concierge staff and luggage porters were excellent. Loved the Hotel shop, bought too many...
  • Songphan
    Thailand Thailand
    The spa is gigantic and very clean. The view is impressive and unbeatable. The rooms are quite spacious. The traveling experience to the hotel is exclusive and unique.
  • Vasilyev
    Italy Italy
    Good day! Thank you for the your beautiful hotel. My family and I love staying with you, as we consider your hotel to be the best in Switzerland! I would especially like to say thank you to the manager from the guest relation Juliet, for a warm...

Property surroundings

Restaurants
6 restaurants on site

  • Restaurant RitzCoffier
    • Cuisine
      French
    • Ambiance
      Modern
  • Spices Kitchen & Terrace
    • Cuisine
      Asian
    • Ambiance
      Modern
  • Sharq Oriental Restaurant
    • Cuisine
      Middle Eastern
    • Ambiance
      Traditional
  • Verbena Restaurant

    No additional info available

  • Oak Grill Restaurant
    • Cuisine
      Steakhouse • International • Grill/BBQ
    • Ambiance
      Modern
  • Restaurant Taverne 1879

    No additional info available

Resort facilities of Bürgenstock Hotels & Resort - Palace Hotel
Great facilities! Review score, 9.6

Most popular facilities
  • 3 swimming pools
  • Spa and wellness centre
  • Private parking
  • Fitness centre
  • Facilities for disabled guests
  • 6 restaurants
  • Room service
  • Free WiFi
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Aerobics
  • Live music/performance
    Additional chargeOff-site
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional charge
  • Temporary art galleries
    Additional charge
  • Tennis equipment
    Additional charge
  • Evening entertainment
    Additional charge
  • Kids' club
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
  • Hiking
  • Children's playground
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs CHF 40 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Babysitting/child services
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Car hire
  • Chapel/shrine
  • Carpeted
  • Soundproof rooms
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
3 swimming pools
Pool 1 - indoorAdditional charge
    Pool 2 - outdoorAdditional charge
    • Seasonal
    Pool 3 - outdoor (kids)Additional charge
    • Suitable for kids
    Wellness
    • Kids' pool
    • Fitness/spa locker rooms
    • Personal trainer
    • Fitness classes
    • Yoga classes
    • Fitness
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Light therapy
    • Body wrap
    • Body scrub
    • Body treatments
    • Hair styling
    • Hair colouring
    • Hair cut
    • Pedicure
    • Manicure
    • Hair treatments
    • Make up services
    • Waxing services
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Open-air bath
      Additional charge
    • Hammam
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Solarium
      Additional charge
    • Fitness centre
    • Sauna
      Additional charge
    Languages spoken
    • Arabic
    • German
    • English
    • French
    • Italian
    • Russian

    Property practice

    This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Bürgenstock Hotels & Resort - Palace Hotel takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 07:30 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 6 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Extra bed upon request
    CHF 180 per child, per night
    Cot upon request
    CHF 60 per child, per night
    4 - 15 years
    Extra bed upon request
    CHF 180 per child, per night
    16+ years
    Extra bed upon request
    CHF 225 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are allowed. Charges may be applicable.

    Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

    Maestro Mastercard Visa EC-Card JCB Diners Club American Express Cash Bürgenstock Hotels & Resort - Palace Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    When booking rooms for 5 or more nights different policies and conditions apply.

    Please note that Spa access is only included in some room types

    Spa and pool access for children is limited to some hours in the day

    Resort activities and offerings are subject to Seasonality.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Bürgenstock Hotels & Resort - Palace Hotel

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Check-in at Bürgenstock Hotels & Resort - Palace Hotel is from 15:00, and check-out is until 12:00.

    • Room options at Bürgenstock Hotels & Resort - Palace Hotel include:

      • Double
      • Suite

    • Bürgenstock Hotels & Resort - Palace Hotel offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Hammam
      • Cycling
      • Hiking
      • Children's playground
      • Snorkelling
      • Diving
      • Tennis court
      • Golf course (within 3 km)
      • Solarium
      • Evening entertainment
      • Kids' club
      • Aerobics
      • Themed dinner nights
      • Beauty Services
      • Personal trainer
      • Open-air bath
      • Walking tours
      • Tennis equipment
      • Fitness/spa locker rooms
      • Swimming Pool
      • Cooking class
      • Facial treatments
      • Temporary art galleries
      • Waxing services
      • Movie nights
      • Make up services
      • Tour or class about local culture
      • Hair treatments
      • Bike tours
      • Manicure
      • Live music/performance
      • Pedicure
      • Hair cut
      • Hair colouring
      • Hair styling
      • Body treatments
      • Body scrub
      • Body wrap
      • Light therapy
      • Spa facilities
      • Steam room
      • Spa lounge/relaxation area
      • Spa/wellness packages
      • Fitness
      • Yoga classes
      • Fitness classes

    • Yes, Bürgenstock Hotels & Resort - Palace Hotel is popular with guests booking family stays.

    • Bürgenstock Hotels & Resort - Palace Hotel has 6 restaurants:

      • Restaurant RitzCoffier
      • Verbena Restaurant
      • Sharq Oriental Restaurant
      • Restaurant Taverne 1879
      • Oak Grill Restaurant
      • Spices Kitchen & Terrace

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Bürgenstock Hotels & Resort - Palace Hotel on this page.

    • The prices at Bürgenstock Hotels & Resort - Palace Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Bürgenstock Hotels & Resort - Palace Hotel is 850 yards from the centre of Bürgenstock. All distances are measured in straight lines. Actual travel distances may vary.