Situated on the lake promenade near the traffic-free centre of Lugano, Hotel Walter Au Lac offers you rooms with superb lake views. WiFi is free of charge. All air-conditioned rooms are renovated. Coffee and tea facilities are offered for free. Panoramic terrace located on the 5th floor. Shower, sunbeds and beach towels available on site. The funicular, the car parks, the pier, the post office, shops, the theatre and cinemas are easily reachable on foot from the Hotel Walter Au Lac.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Lugano, this hotel has an excellent location score of 9.7

Breakfast info

Continental, Italian, Gluten-free, American, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
and
2 sofa beds
1 large double bed
or
2 single beds
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.2
Cleanliness
8.9
Comfort
8.8
Value for money
8.2
Location
9.7
Free WiFi
9.0
High score for Lugano
Select topics to read reviews:

See what guests loved the most:

  • Dorota
    Poland Poland
    good breakfast, very good location with a phenomenal view of the lake, friendly staff; this is my second stay at this hotel
  • Andrea
    Switzerland Switzerland
    Very nice hotel, close to the city center and with an amazing view on the lake. My room was newly refurbished, it was very nice and clean. Communication with staff was smooth and they were also very helpful. Hotel has an amazing rooftop terrasse...
  • Melanie
    United Kingdom United Kingdom
    Excellent location for city centre, lake front and easy access to train station. Comfortable room with wonderful view over the lake. Very helpful staff.

Hotel surroundings

Restaurants
1 restaurant on site

  • Spaghetti Store
    • Cuisine
      Italian
    • Ambiance
      Family friendly • Modern

Facilities of Hotel Walter Au Lac
Great facilities! Review score, 8.2

Most popular facilities
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Terrace
  • 24-hour front desk
  • Tea/coffee maker in all rooms
Bathroom
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
Bedroom
  • Alarm clock
View
  • City view
  • Landmark view
  • Lake view
  • View
Outdoors
  • Sun terrace
  • Terrace
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live music/performance
    Off-site
  • Walking tours
  • Temporary art galleries
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transport
  • Public transport tickets
Reception services
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Wake up service/Alarm clock
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Sun loungers or beach chairs
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Filipino

House rules

Hotel Walter Au Lac takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 10:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 2 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CHF 50 per child, per night
Cot upon request
CHF 20 per child, per night
3+ years
Extra bed upon request
CHF 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card EC-Card Discover JCB Diners Club American Express Cash Hotel Walter Au Lac accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Walter Au Lac in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hotel Walter Au Lac

  • Room options at Hotel Walter Au Lac include:

    • Single
    • Twin
    • Suite
    • Family

  • Guests staying at Hotel Walter Au Lac can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Gluten-free
    • American
    • Buffet

  • Hotel Walter Au Lac has 1 restaurant:

    • Spaghetti Store

  • The prices at Hotel Walter Au Lac may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Walter Au Lac is from 14:00, and check-out is until 10:30.

  • The nearest beach is just 0.6 miles from Hotel Walter Au Lac. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Walter Au Lac offers the following activities / services (charges may apply):

    • Cycling
    • Hiking
    • Live music/performance
    • Temporary art galleries
    • Walking tours

  • Hotel Walter Au Lac is 250 yards from the centre of Lugano. All distances are measured in straight lines. Actual travel distances may vary.