• City view
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Luggage storage

Located in the heart of the city, Midtown Shangri-La, Hangzhou amazes you with well-furnished guestrooms, exquisite cuisine at the 4 on-site restaurants and luxurious banquet halls. The property is central to Hangzhou Kerry Centre, the large-scale urban complexes in downtown and guests are close to big shopping plazas. Free WiFi service and parking spaces are offered here. You may walk to Fengqi Road Underground Station (Line 1) in 5 minutes. Midtown Shangri-La, Hangzhou is within 10 minutes' walking distance to the beautiful West Lake while the famous Lingyin Temple is 6 km away. It takes about 20 minutes by car to Hangzhou Railway Station and Hangzhou East Railway Station can be reached in 30 minutes. Xiaoshan International Airport is a 1-hour journey away by car. Furnished in earth-toned colour, each of the units is air conditioned and carpeted, comes with a writing desk, a flat-screen cable TV with cable channels and an electric kettle. The en suite bathroom is fully stocked with bathrobe and slippers. A hairdryer and free toiletries are offered for guest's convenience. You may ramble about in the garden at ease. To travel further, you can avail of car rental service at the tour desk. For those who wish to catch up with the last-minute work, a business centre will be found. Guests may savour classic delicacies of Europe and Asia at Central Market on the ground floor. After a nice meal, it sounds alluring to stroll to Midtown Brewery with a glass of handmade beer and live music. Chengzhong Bistro Chinese Restaurant offers delicious Zhejiang Cuisines, Hangzhou local food and Dim Sum.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Situated in the real heart of Hangzhou, this hotel has an excellent location score of 9.6

Breakfast info

Continental, Asian, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
or
1 large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.1
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
8.5
Location
9.6
Free WiFi
9.2
High score for Hangzhou
Select topics to read reviews:

See what guests loved the most:

  • Ada
    United Kingdom United Kingdom
    Super comfortable rooms. Great breakfast. Helpful staff.
  • Galiia
    United Arab Emirates United Arab Emirates
    Excellent location, next to the mall, West Lake and the street where you can find many things. Very friendly staff, amazing breakfast. I definitely recommend staying there.
  • Valerine
    Philippines Philippines
    Everything is 5 star service and rooms are great and staff are all friendly and helpful. Centrally located in the shopping center.

Hotel surroundings

Restaurants
4 restaurants on site

  • 美食汇
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • 非凡酒廊
    • Open for
      High tea
  • 城中啤酒餐吧
    • Open for
      Lunch • Dinner
  • 城中中餐厅
    • Open for
      Lunch • Dinner

Facilities of Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake
Great facilities! Review score, 9

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • 4 restaurants
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Landmark view
  • View
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live music/performance
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Nightclub/DJ
    Additional charge
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
Cleaning services
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Car hire
  • Interconnected room(s) available
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Auditory guidance
  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Pool cover
  • Sun loungers or beach chairs
  • Fence around pool
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Chinese

House rules

Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
CNY 350 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake

  • Guests staying at Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake can enjoy a highly-rated breakfast during their stay (guest review score: 5.8).

    Breakfast option(s) include:

    • Continental
    • Asian
    • Buffet

  • Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake has 4 restaurants:

    • 城中啤酒餐吧
    • 美食汇
    • 城中中餐厅
    • 非凡酒廊

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake on this page.

  • The prices at Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake include:

    • Double
    • Twin
    • Suite
    • Twin/Double

  • Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Solarium
    • Themed dinner nights
    • Personal trainer
    • Beauty Services
    • Live music/performance
    • Swimming Pool
    • Fitness/spa locker rooms
    • Facial treatments
    • Happy hour
    • Body treatments
    • Public Bath
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Fitness
    • Nightclub/DJ
    • Yoga classes
    • Fitness classes

  • Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake is 1.2 miles from the centre of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake is from 14:00, and check-out is until 12:00.