Located in Hangzhou, 3.1 km from Wushan Square, Floral Hotel ·Hefu Hotel (Hangzhou West Lake) provides accommodation with a garden, free private parking, a shared lounge and a terrace. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. Certain units at the property include a balcony with a mountain view. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Floral Hotel ·Hefu Hotel (Hangzhou West Lake) every room comes with bed linen and towels. A buffet, continental or Full English/Irish breakfast can be enjoyed at the property. Lingyin Temple is 8.1 km from the accommodation, while Hangzhou East Railway Station is 11 km away. The nearest airport is Hangzhou Xiaoshan International Airport, 28 km from Floral Hotel ·Hefu Hotel (Hangzhou West Lake).

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (10.0)

Breakfast info

Continental, Full English/Irish, Vegetarian, Gluten-free, Asian, American, Buffet, Breakfast to go

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
10
Facilities
10
Cleanliness
10
Comfort
10
Value for money
10
Location
10
High score for Hangzhou

See what guests loved the most:

  • Lior
    Israel Israel
    It’s inside nature. Very relaxed. The staff was incredible. They invited me to have a complementary dinner and did my laundry with no charge. They were always available for my questions on wechat.

Hotel surroundings

Restaurants
1 restaurant on site

  • 餐厅 #1
    • Cuisine
      Asian
    • Ambiance
      Modern

Facilities of Floral Hotel ·Hefu Hotel (Hangzhou West Lake)
Great facilities! Review score, 10

Most popular facilities
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Terrace
  • Room service
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Hot tub
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
Reception services
  • Lockers
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Chinese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Floral Hotel ·Hefu Hotel (Hangzhou West Lake) takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of CNY 1000 is required on arrival. That's about ARS 123780. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
17+ years
Extra bed upon request
CNY 200 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card Cash is not accepted Floral Hotel ·Hefu Hotel (Hangzhou West Lake) accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

A damage deposit of CNY 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Floral Hotel ·Hefu Hotel (Hangzhou West Lake)

  • Room options at Floral Hotel ·Hefu Hotel (Hangzhou West Lake) include:

    • Twin
    • Double
    • Suite

  • Check-in at Floral Hotel ·Hefu Hotel (Hangzhou West Lake) is from 14:00, and check-out is until 12:00.

  • Floral Hotel ·Hefu Hotel (Hangzhou West Lake) offers the following activities / services (charges may apply):

    • Yes, Floral Hotel ·Hefu Hotel (Hangzhou West Lake) is popular with guests booking family stays.

    • Floral Hotel ·Hefu Hotel (Hangzhou West Lake) has 1 restaurant:

      • 餐厅 #1

    • The prices at Floral Hotel ·Hefu Hotel (Hangzhou West Lake) may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Floral Hotel ·Hefu Hotel (Hangzhou West Lake) is 3.1 miles from the centre of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.