• City view
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
  • Heating
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Boasting a fitness centre and a restaurant, Mercure Hangzhou West Lake is conveniently located in the centre of Hangzhou, 3.5 km from Wushan Square. Featuring a concierge service, this property also provides guests with a sun terrace. The accommodation offers room service, a 24-hour front desk and luggage storage for guests. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Hangzhou East Railway Station is 6.6 km from Mercure Hangzhou West Lake, while Lingyin Temple is 8.3 km from the property. The nearest airport is Hangzhou Xiaoshan International Airport, 27 km from the accommodation.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 double bed
1 large double bed
2 single beds
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
10
Facilities
10
Cleanliness
10
Comfort
7.5
Value for money
10
Location
7.5
High score for Hangzhou

See what guests loved the most:

  • Miranda
    China China
    Very helpful and nice staff. Bed very comfortable. Good location.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Cuisine
      Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian

Facilities of Mercure Hangzhou West Lake
Great facilities! Review score, 10

Most popular facilities
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Breakfast
Bathroom
  • Toilet paper
  • Bath or shower
  • Slippers
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Special diet menus (on request)
Internet
No internet access available.
Parking
No parking available.
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Adult only
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Non-smoking rooms
  • Room service
Wellness
  • Fitness centre
Languages spoken
  • English
  • Chinese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Mercure Hangzhou West Lake takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Mercure Hangzhou West Lake accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Mercure Hangzhou West Lake

  • The prices at Mercure Hangzhou West Lake may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Mercure Hangzhou West Lake include:

    • Double
    • Twin

  • Mercure Hangzhou West Lake is 1.3 miles from the centre of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Mercure Hangzhou West Lake is from 14:00, and check-out is until 12:00.

  • Mercure Hangzhou West Lake has 1 restaurant:

    • Restaurant

  • Mercure Hangzhou West Lake offers the following activities / services (charges may apply):

    • Fitness centre