• View
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

Accepting only mainland Chinese citizens, Metropolo, Hangzhou, West Lake Culture Square is located in Xiacheng district, a 6-minute walk from West Lake Culture Square Metro Station (Line1). Duanqiao Scenic Spot is 20 minutes’ drive from the property, while Zhejiang Museum is 30 minutes’ drive away. Wushan Square is 20 minutes’ drive away. Hangzhou East Railway Station is 17 minutes’ drive from the property, while Hangzhou Railway Station is 16 minutes’ drive away. It takes 35 minutes to drive to Hangzhou Xiaoshan International Airport. Guest rooms at the hotel are equipped with a seating area. The private bathroom is equipped with a shower. The units at Metropolo, Hangzhou, West Lake Culture Square come with a flat-screen TV with cable channels. You will find a 24-hour front desk at the property. Assistance with luggage storage can be provided at the front desk.

Distance in property description is calculated using © OpenStreetMap

Metropolo
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.7)

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 large double bed
2 single beds
1 large double bed
2 single beds
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No credit card needed. All options are bookable without a credit card.
Guest reviews

Categories:

Staff
8.3
Facilities
8.1
Cleanliness
8.4
Comfort
7.9
Value for money
8.3
Location
8.7
Select topics to read reviews:

See what guests loved the most:

  • Phan
    Vietnam Vietnam
    The staffs were extremely helpful. Although their English is poor, they tried out of their way with translation app to support. They even paid the taxi fee on app for me. Thank you
  • Justin
    Canada Canada
    For the price I am very satisfied with the hotel. It is close by the west lake culture center, which is only a few stops from the Hangzhoudong rail station, the West Lake, and other areas like the Hangzhou city station. The price was also quite...
  • Anton
    Russia Russia
    Очень удобное расположение отеля, в самом центре. Удобный чистый номер. Полотенца меняли каждый день, пополняли запасы воды и чая. В общении с персоналом проблем не было, хоть и не все говорят по-английски (благо, есть переводчик). По нашей...

Hotel surroundings

Restaurants
1 restaurant on site

  • 早餐厅
    • Open for
      Breakfast
    • Ambiance
      Modern

Facilities of Metropolo Hangzhou West Lake Culture Square
Great facilities! Review score, 8.1

Most popular facilities
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Restaurant
  • Room service
Bathroom
  • Toilet paper
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
View
  • View
Kitchen
  • Electric kettle
Activities
  • Happy hour
Living Area
  • Sofa
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Lockers
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Heating
  • Soundproofing
  • Lift
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Languages spoken
  • Chinese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Metropolo Hangzhou West Lake Culture Square takes special requests - add in the next step!

Check-in

From 14:00 to 18:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
CNY 150 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

UnionPay credit card UnionPay debit card Cash Cash Metropolo Hangzhou West Lake Culture Square accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that due to local licensing guidelines, the property is only able to accept mainland Chinese citizens. Guests must present a valid PRC Identification Card upon check-in. The hotel apologizes for any inconvenience caused.

This property reserves the right to release the room after 18:00:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter.

FAQs about Metropolo Hangzhou West Lake Culture Square

  • Yes, Metropolo Hangzhou West Lake Culture Square is popular with guests booking family stays.

  • Metropolo Hangzhou West Lake Culture Square has 1 restaurant:

    • 早餐厅

  • Check-in at Metropolo Hangzhou West Lake Culture Square is from 14:00, and check-out is until 12:00.

  • Room options at Metropolo Hangzhou West Lake Culture Square include:

    • Double
    • Twin

  • Metropolo Hangzhou West Lake Culture Square is 500 yards from the centre of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Metropolo Hangzhou West Lake Culture Square offers the following activities / services (charges may apply):

    • Happy hour

  • The prices at Metropolo Hangzhou West Lake Culture Square may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.