Incredible rooms and divine breakfast- but the absolute best part was the exceptional service from the staff. They helped with trip bookings and even re-arranged my shuttle bus to pick me up directly from there! Couldn’t ask for any more.

Gemma 英国

The room was large and very clean. The bed was comfortable. The receptionist is very friendly and gave us good advise about food options and tours nearby.

Mariojau 奥地利

Natura was our favourite hotel during our trip. The hosts were lovely and helped us massively with tickets and transport. The rooms were spacious and modern, much more so than other hotels in Costa Rica. It's a short walk into town and there are other restaurants and shops 2 minutes away. Overall, a great hotel if you're staying in Monte Verde

Rob 英国

Best customer service ever. Daniela and her husband are so friendly and helpful. Daniela gave us advice and organised all our excursions during our stay which was a great help. My wife and I are both Vegan and the breakfast was great, we were given 3 different options to choose from every day. The hotel itself is small and personal which we loved. The location is great with several restaurants just 2 minutes walk or you can walk into centre of town in just 10 minutes.

Steven 英国

It’s a family business and it shows in a good way, I had a super nice experience overall. The room was perfectly clean, well equipped, the breakfast was excellent too, they pay attention to every little detail. They helped me organize everything else too during my stay, I cannot thank them enough for their hospitality and help. 10/10 recommended, would definitely come back.

Diana 匈牙利

Always a pleasure to feel at home with this family sized business. Cesar and Daniela made us feel welcome in this area of deep connection to mother nature. and we had the luck to see several quetzal in the nearby Monterey Nuboso Reserve! So can't ask for more.

Claude 瑞士

The room was big, bright and new. Also really clean. Parking is available right in front of the rooms. The hotel is family run, giving it a nice vibe. Breakfast was really good!

Glauco 意大利

Natura Hotel Monteverde is family run business. The owners of the hotel are really helpful and take care of each guest. The contact with the owner was excellent starting prior arrival to the hotel. We received recommendations related to place worth visit and support to organize transport to Monteverde cloud forest. The room in the hotel was really specious and comfortable. The bathroom is modern and clean. There are three options on the breakfast. The location of the hotel is convenient, especially when you arrive by shuttle bus: there is around 15 minute walk to the center of Santa Elena. However if you need a restaurants or supermarket, they are just 100 m away from the hotel.

Marek 波兰

Very welcoming and helpful hosts who gave excellent advice on the local area, park entry times, places to eat,etc

Roy 英国

Pre-arrival the team at Natura were really helpful organising our transport from La Fortuna. We were warmly greeted on arrival, given a map with a bunch of local recommendations and were checked into our room. The hotel booked us onto an activity that afternoon which was really convenient, and they were able to arrange a guide for us in Monteverde the next morning and the required return transport for that. They couldn't be more helpful! The room itself is super modern and had a fridge, tea/coffee making facilities and a kitchen style sink. The bathroom was really nice with a huge shower. It's a 10-15 minute walk into Santa Elena which we did for 2 nights. Breakfast was delicious and we were offered ample tea/coffee/juice.

Dan 英国