Neliza was absolutely amazing. She washed my clothes for me without being asked on more than one occasion, made me a snack on arrival, gave me some amazing seafood pasta on another day and the best papaya I've ever tasted for breakfast. As other reviewers have said, she truly makes this place. Her advice on places to go and see that aren't a rip off was also amazing. If I come back to Puerto Ayora (or if anyone I know does), there's only one place to stay!!

Andrew United Kingdom

Nelly is the greatest asset: this is extremely nice, help you as much as she can Internet excellent in common space and correct in room Good atmosphere with other people Location some distance from the center but price there are lower and nelly is giving bicycle

Thierry Belgium

The most thing I enjoyed was Nelyza herself. She is so kind, friendly, helpful! She made my stay at Galapagos complete!!

Daniël Netherlands

The host was so accommodating and friendly. She made the stay a dream. The hostel is beautiful too. It is a bit far from the town but you can use the bikes at the hostel for free so it's nice to be able to be in the busy city if you like but also enjoy the quiet side if you prefer.

Mel United Kingdom

Very sweet host! Offers you help with everything you need! Kitchen, great rooms, comfy beds, clean showers and free bikes to use (just be careful that the brakes work)

Mia Austria

I cannot stress how important is a good host and what influence they have on your entire vacation. Nelyza was simply a delight! She was caring, informative, friendly, and more than willing to help at all times. The place is located a bit further up town, about 15-20 min walk from the promenade and center, and Nelyza chased me time and time again to give me a scooter ride even when I said it was not necessary she insisted, and it was of course very helpful at times, especially when I had early morning tours to embark on. She had asked me to join her for coffee, she offered to take me around the island and was extremely helpful with holding my luggage for free when I was spending a week in another island. The room was very very large and spacious. There was a huge mineral water bottle and it meant I didn't spend my money on water. The room was cleaned daily, I had lots of towels. A Great homestay away from home.

Emanuell Israel

Exceptionally helpful host (Nely) for advice amd tours. It was like having our own travel agent! Part of the problem on the Galapagos is there is too much choice - so this was invaluable: She suggested which tour companies to use and how much they would accept (eg $30 when company initially suggested $50 and all other gringos paid $35+) She even managed to buy us next day inter-island ferry tickets when everyone we spoke to at the port said they'd sold out (she managed to find someone with returns) Organised a taxi tour for 1/2 rate we'd have paid for official tour & at time to suit us. Told us of last minute offers being circulated by tour companies. Free bikes available were of decent quality and sizes. Had selection of large sun hats to borrow. Think had free masks/snorkels (we brought our own) Galapagos is expensive, but Nely helped us feel we were not over-paying.

David United Kingdom

Amazing hospitality, Nelyza was super nice and an amazing host who helped with everything and provided great recommendations on what to do in Puerto Ayora. Really felt like family!

Luisa Germany

Netty and Clarisio, the owners, were happy, fun, welcoming, and went out of their way to make me at home and have the most fun, best places to see, transports, offered laundry services, and invited to eat with them sometimes. All the guests were frequently at one , family, table together. Games, books, and many interesting local items, plants, and beautiful art throughout the entire hostel.

Rhonda United States

I had the best stay here. The owner Mama Nelly takes great care of you. It felt a bit like a big family, we even did am island tour with Nelly where she showed us around. She was super accommodating. I was looking for a hostel or something where I could meet people as I am a solo traveler and this was perfect!

Timo Switzerland