We do not have 24hr physical reception desk. We operate with online check in and self check in, therefore:

- all our guests are required to complete online check in through the link provided to them by email and accept to use self check in.

If you have not completed the online checkin process (complete registration + download TTlock and register in it + provide time of arrival and working telephone number) before 16h on your date of arrival, you may be refused access to the building or charged an extra "special attendance fee".

Charges for improper conduct:

- We are a strictly no smoking hotel and will charge EUR250 fine to guests that smoke in the room

- Other grave inappropriate behavior such as peeing on the walls, burning the floor, staining the mattresses with wine etc.. will involve a fine up to EUR300 depending on gravity of the misconduct

- We ask guests to respect other guests and not play loud music after 23h, otherwise customers will be charged a EUR100 fine

- We reserve the right to refuse access to customers who insult our staff or behave in any other aggressive manner. We may also call the police if the situation escalates.

请您提前告知Rambla Alicante Contactless您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

由于新冠肺炎（COVID-19）疫情，该住宿已缩短前台和客房服务的时间。

受新冠肺炎疫情影响，请确保仅在遵守目的地当地政府指导意见的基础上预订这家住宿，包括但不限于出行目的和团队人数限制。

不得因新冠肺炎（COVID-19）隔离目的入住该住宿。

需支付损毁押金：€ 300。 住宿将在到店前天收取此费用。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。