Luggages : The hotel is located in a pedestrian street. Access to the hotel is via Rue Franklin, and guests using a car must contact the property directly to obtain the necessary access code.

Parking : Clemenceau public parking is located 150 metres from the hotel and guests get special discounts in www.grand-hotel-francais.com

Please note that for any reservation of more than 4 rooms, special conditions and different rates may apply.

Pets up to 10 kg are welcome for an additional fee of EUR 10 per night (except for service dogs) and for a maximum of 1 pet per room.

Special conditions and additional charges may apply for bookings of more than 4 accommodations. A prepayment of 30% of the total cost of the stay will be required at the time of booking.

Cancellations and changes can be made up to 30 days prior to arrival. After this period, cancellation charges may apply:

- between 30 and 15 days before arrival, you may cancel 50% of the nights booked free of charge. The remaining nights will be charged in full.

- between 15 and 7 days prior to arrival, 70% of the nights booked may be cancelled free of charge. The remaining nights will be charged in full.

- 7 days prior to arrival, you will not be able to change or cancel your booking and all nights will be charged.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Best Western Grand Hotel Francais您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。