Set just a 4-minute walk from the medieval district of Carcassonne, Mercure Carcassonne La Cité offers an outdoor swimming pool in summer and views of the city walls. Free WiFi is provided. Mercure Carcassonne Porte De La Cite features air-conditioned rooms with modern en suite facilities. Rooms are decorated in pastel tones and overlook the garden or the Montagne Noire. The hotel's restaurant, Le Vicomté, serves Mediterranean specialties for lunch and dinner. A selection of wines are available to accompany your meals. Guests can also relax at the bar, next to the fireplace. Other services include room service, free private parking, a garden and 3 meeting rooms for up to 90 people. Carcassonne Train Station is 2.5 km away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Situated in the best rated area in Carcassonne, this hotel has an excellent location score of 9.4

Breakfast info

Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 single bed
and
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
8.0
Location
9.4
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Christelle
    Germany Germany
    Breakfast was very good with a very nice lady leading it. Lots of choice for breakfast. Diner although was good. Room was big enough, tidy and clean. It was very quiet and the beds are really good quality. I suffer from back problem and it was...
  • Stephen
    Australia Australia
    Excellent condition , really friendly staff , great breakfast , great dinner options . Staff stayed with us after the dinner close to offer any other eating options
  • Chris
    United Kingdom United Kingdom
    Hotel is a short walk from Carcassonne Cite in a quiet street. The building is quite modern, well laid out and the rooms were a good size and very comfortable. They also had rear doors to a pleasant pool area (which we couldn't use because of the...

Hotel surroundings

Restaurants
1 restaurant on site

  • LA VICOMTE
    • Cuisine
      French • Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian

Facilities of Mercure Carcassonne La Cité
Great facilities! Review score, 8.4

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Fence around pool
Wellness
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
Languages spoken
  • English
  • Spanish
  • French

House rules

Mercure Carcassonne La Cité takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Mercure Carcassonne La Cité accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that parking spaces are limited and subject to availability.

Please note that children under 12 years old can enjoy breakfast for free.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Carcassonne La Cité in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Mercure Carcassonne La Cité

  • Guests staying at Mercure Carcassonne La Cité can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Buffet

  • Mercure Carcassonne La Cité is 1.1 miles from the centre of Carcassonne. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Mercure Carcassonne La Cité may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Mercure Carcassonne La Cité has 1 restaurant:

    • LA VICOMTE

  • Room options at Mercure Carcassonne La Cité include:

    • Double
    • Twin
    • Quadruple

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Mercure Carcassonne La Cité offers the following activities / services (charges may apply):

    • Swimming Pool
    • Fitness

  • Check-in at Mercure Carcassonne La Cité is from 15:00, and check-out is until 12:00.