Reception hours:

- Monday to Friday : 06:00 to 11:30 and from 17:00 to 20:30

- Saturday : from 07:00 to 11:30 and from 17:00 to 20:30

- Sunday : from 07:00 to 11:00

All guests arriving before 17:00 on any day or guests arriving on a Sunday must call the hotel before 11:30 on the day of arrival in order to obtain the building access code. Contact details can be found on the booking confirmation.

For arrivals after 20:30, please contact the property before 20:30 on the day of arrival in order to obtain the building access code

Hairdryers and ironing facilities are available upon request at the reception.

Full payment is required upon check-in. If you call in advance for the building access codes, the full amount of the reservation will be charged on your credit card, and this payment is non-refundable.

Please note that for bookings of 4 or more rooms, specials conditions may apply. Please contact the property after booking.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Relax Hotel您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

由于新冠肺炎（COVID-19）疫情，该住宿已缩短前台和客房服务的时间。