Instructions for Contactless Self Check-in:

To ensure a seamless check-in experience at our contactless property, please take note of the following information to receive your Access Codes prior to your arrival:

1. Valid Mobile Number:

- Please provide a valid mobile number during the booking process.

- All communication from the property will be sent to you via WhatsApp or text a few days before your check-in date.

2. Payment:

- Any outstanding payment for the rooms will be charged to your payment card before your check-in date.

- This ensures a smooth check-in process and allows us to prepare for your stay.

3. Credit Card Authorization:

- For your convenience and to cover any incidentals or damages during your stay, we kindly request your credit card details.

- A secure link will be provided before your check-in date to safely save your card information.

4. Online Check-in:

- As a contactless self-check-in property, please complete the online check-in form once received on WhatsApp or Text with your valid ID card before arrival.

- This will expedite the check-in process and enable us to provide you with the necessary access codes.

5. Arrival & Departure Time:

- Access codes to your room will be activated at the standard check-in time of the property and deactivated at the standard check-out time.

- To assist you better, please inform us in advance of your expected arrival and departure time.

6. Booking Fee:

- A booking fee is charged upon confirmation of your reservation.

- This fee covers essential services such as 24/7 customer support, advanced technology tools, and guest promotions.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知OYO The Baltimore Hotel您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

到店时需支付损毁押金：£50。 该押金将以现金形式收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将以现金形式全额返还。