The hotel is situated on the pedestrianised High Street. Access by car is at Stour Street. Please notify the hotel in advance if you require disability access.

If using a Sat Nav, please enter postcode CT1 2NR. Limited secure car parking is available on a first come, first served basis and charged at GBP 18 per 24 hours. If the car park is full then there are council car parks around the city or park and ride locations available. Please feel free to take your luggage to the reception desk who will happily look after it whilst you park your car.

The credit card used to make the reservation must be presented at check-in. Guests that are making a reservation on behalf of another guest must contact the property.

When booking 5 rooms or more, or 10 room nights or more, different policies and additional supplements may apply.

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。