Luggage can be left in the luggage hold between 7:00 and 11:30 on the day of arrival, by prior arrangement via email. This can be requested in the Special Request box when booking, or by using the contact details found on the booking confirmation.

Pets are not allowed at the property.

The house can accommodate early or late check-ins with prior arrangement via email.

For evening meals please contact the property in advance to book. A pre-prepared breakfast can be arranged for guests who would be leaving earlier than the normal breakfast service times. Please inform the property in advance.

Please note that parking is free of charge for the duration of your stay. If you require parking after check-out you will be charged GBP 5 per day.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Arden House NEC Birmingham您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。