• No smoking • Pets may be accepted at this property - this is by request only and at the host's discretion so please ask me when booking. Additional cleaning fees may apply. • No parties or events • Check-in is 3:00 PM - 8:00 PM We charge a refundable damage deposit of £300 to all guests. The lead guest's credit card will be pre-authorised prior to check-in being arranged. This will be released following an inspection of the apartment after check-out. Please help us to return your deposit in full by observing the house rules: 1. Absolutely no smoking and no parties are permitted in the apartment. 2. We have a zero-tolerance policy to additional undeclared guests and any nuisance or anti-social behaviour. 3. Any guests found to be breaking the house rules will be asked to leave immediately and no refund will be issued. 4. For the consideration of our neighbours, noise must be kept to a minimum between 22:00 and 08:00 as the apartment is in a residential building. 5. Guests are expected to take care of the apartment and its contents. If there is an accident and something is broken or damaged as a result, please let us know as soon as possible and always before you check-out. 6. Guests are required communicate their expected time of arrival in advance so we can be available to meet them at the property with the keys at check-in. 7. We reserve the right to check the booker's ID and refuse entry for failing to show it. 8. Please run the dishwasher and take the rubbish and recycling out before you check-out. 9. If specialist cleaning is required (for example carpet cleaning to remove a stain), or an excessive amount of time to return an apartment to its previous state (i.e. glitter) we will charge an additional fee of £150. 10. We reserve the right to charge £250 (in addition to the general cleaning charges) for specialist cleaning to an apartment and/or its contents where it is left in an exceptionally bad condition or if we believe smoking has taken place in the apartment. 11. No items are to be removed from any apartments or dismantled in any way. Any damage to the property, or items found to be missing when the property is inspected after check-out, will be deducted from the deposit. Furniture is not to be moved within the apartment to reduce the likelihood of damage to the apartment and its contents. 12. If additional undeclared guests are found to have been allowed to stay, or if a guest loses the key set, we reserve the right to change the locks and key set at a charge of £200. 13. Guests must check out by 10am unless a late check out has been agreed in advance with Tailored Stay as this impacts on the property being ready for incoming guests. Guests that have not agreed a late check out will incur a charge of £50 for every 10 minutes that our housekeeping staff is delayed after 10am.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Super Cosy Apartment in The Heart Of Chelmsford您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

22:00:00至08:00:00期间需保持安静。

客人将收到租赁协议，且需在到店前签署协议并返还给住宿。如客人未按时收到协议，应按预订确认上显示的电话号码联系住宿管理公司。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

需支付损毁押金：£300。 住宿将在到店前天收取此费用。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。