Although the hotel does not have private parking facilities due to its prominent location in the town centre, it is located very close to a public pay display car park. It is only chargeable between the hours of 08:00 - 18:00, and overnight it is free (advisable to put a ticket on your car overnight as it does not start charging until the morning, so then saving you the inconvenience of rushing out early in the morning). There are also numerous alternative parking facilities around the town, some of which are free and all within walking distance of the hotel.

Check-in after 23:00 is only possible by contacting the property at least 48 hours in advance. Reception closes at 23:00 after which access is not possible.

Please note that extra beds can only be accommodated in selected Superior and Executive rooms, subject to a charge per night.Extra beds should be requested before arrival and are only guaranteed once confirmed by the hotel.

Pets: Assistance & guide dogs are permitted.

We welcome well-behaved dogs in selected rooms, at an additional rate of £20 per dog and up to a maximum of 2 small dogs. The Hotel reserves the right to decline your request.

请您提前告知Swan Hotel您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

不得因新冠肺炎（COVID-19）隔离目的入住该住宿。

到店时需支付损毁押金：£100。 该押金将通过信用卡收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。