Ascott Waterplace Surabaya
Tower D1, Jalan Pakuwon Indah Lontar Timur Kav. 3-5, Wiyung, 60126 Surabaya, Indonesia – Excellent location - show map
- Apartments
- Kitchen
- City view
- Swimming Pool
- Washing machine
- Free WiFi
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
Experience world-class service at Ascott Waterplace Surabaya
Welcoming guests with an outdoor swimming pool, Ascott Waterplace Surabaya is located right in front of Pakuwon Trade Center which houses convention halls, department stores and various dining outlets. This apartment also features a gym that guests can access for free. The apartment is also a 10-minute drive from Ciputra World Surabaya. The fully furnished apartments are all air conditioned and has a living room with sofa, a flat-screen TV and a DVD player. The bedroom is fitted with a personal safe, a wardrobe and a desk. The fully equipped kitchen comes with a refrigerator, electric kettle and microwave. The en suite bathroom has a bathtub, hot/cold shower and hairdryer. Guests enjoy city view. The Dining Room serves a selection of Continental dishes. The local mini-market can be found within a 5-minute walk. The staff at Ascott Waterplace Surabaya will be happy to assist with laundry, dry cleaning and ironing services. Airport transfer can be arranged at an additional charge. Other facilities offered include in-room dining service, barbecue facilities and daily housekeeping. Guests who drive enjoy free parking privileges. The apartment is a 5-minute drive from Ciputra Golf Club & Hotel, a 20-minute drive from Plaza Tunjungan and a 30-minute drive from Surabaya Zoo. Juanda International Airport can be reached by a 45-minute car ride.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- 2 swimming pools
- Free WiFi
- Airport shuttle
- Family rooms
- Free parking
- Non-smoking rooms
- Fitness centre
- Room service
- Restaurant
Availability
Select dates to see this property's availability and prices
Property practices
Categories:
See what guests loved the most:
Jacob
Taiwan“great location, there's a mall with everything included just across the street. Yet Surabaya is't pedestrian friendly, if you plan to visit anywhere other than the mall across the street you might want to consider to grab(local taxi) there. The...”- Asyikin
Singapore“The location was convenient and near to Pakuwon Trade Centre / Pakuwon City Mall. Hence, there was an abundance of food and shopping options at our disposal.” 
Siska
United Kingdom“I like the room and facilities in here . All the stuff are friendly and helpfull . Next time in the future when I have my holiday ,I will come over here again and stay more longer .”
Managed by Ascott Waterplace Surabaya
Property information
Languages spoken
English,IndonesianProperty surroundings
Restaurants1 restaurant on site
- The Dining Room
- CuisineAmerican • Indonesian • International
- AmbianceFamily friendly • Modern
Facilities of Ascott Waterplace SurabayaGreat facilities! Review score, 8.6
- 2 swimming pools
- Free WiFi
- Airport shuttle
- Family rooms
- Free parking
- Non-smoking rooms
- Fitness centre
- Room service
- Restaurant
- Parking garage
- Accessible parking
- Dining table
- Toaster
- Stovetop
- Tumble dryer
- Kitchenware
- Electric kettle
- Kitchen
- Washing machine
- Microwave
- Refrigerator
- Kitchenette
- Linen
- Wardrobe or closet
- Alarm clock
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
- Dining area
- Sofa
- Seating Area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- DVD player
- Telephone
- TV
- Socket near the bed
- Clothes rack
- Hardwood or parquet floors
- Tile/marble floor
- Soundproofing
- Carpeted
- Ironing facilities
- Iron
- Upper floors accessible by elevator
- Sun terrace
- Terrace
- Shared lounge/TV area
- Open all year
- All ages welcome
- Water slide
- Open all year
- All ages welcome
- Pool/beach towels
- Fitness
- Sun loungers or beach chairs
- Water slide
- Fitness centre
- Coffee house on site
- Grocery deliveriesAdditional charge
- Room service
- Restaurant
- Tea/Coffee maker
- Water parkAdditional chargeOff-site
- Golf course (within 3 km)Additional charge
- Wake-up service
- Wake up service/Alarm clock
- View
- Shuttle serviceAdditional charge
- Car hire
- Airport shuttleAdditional charge
- Invoice provided
- Concierge service
- Luggage storage
- 24-hour front desk
- Kids' outdoor play equipment
- Indoor play area
- Kids' club
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Designated smoking area
- Air conditioning
- Soundproof rooms
- Lift
- Family rooms
- Non-smoking rooms
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- English
- Indonesian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit
A damage deposit of IDR 500000 is required on arrival. That's about GBP 24. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Cash
Ascott Waterplace Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.
The fine printNeed-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Ascott Waterplace Surabaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
A damage deposit of Rp 500,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
FAQs about Ascott Waterplace Surabaya
-
Ascott Waterplace Surabaya is 3.7 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.
-
Ascott Waterplace Surabaya has 1 restaurant:
- The Dining Room
-
Yes, Ascott Waterplace Surabaya is popular with guests booking family stays.
-
Guests staying at Ascott Waterplace Surabaya can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).
Breakfast option(s) include:
- Continental
- Buffet
-
Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
-
You can choose from a number of accommodation options at Ascott Waterplace Surabaya (subject to availability). These can accommodate:
- 2 guests
- 3 guests
- 4 guests
- 5 guests
For more detailed information, please check the accommodation option(s) breakdown on this page.
-
The prices at Ascott Waterplace Surabaya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
-
Ascott Waterplace Surabaya offers the following activities / services (charges may apply):
- Fitness centre
- Golf course (within 3 km)
- Kids' club
- Water park
- Swimming Pool
- Fitness
-
You can choose from a number of accommodation options at Ascott Waterplace Surabaya (subject to availability). These have:
- 1 bedroom
- 2 bedrooms
- 3 bedrooms
For more detailed information, please check the accommodation option(s) breakdown on this page.
-
Check-in at Ascott Waterplace Surabaya is from 14:00, and check-out is until 12:00.
