Grand Zuri Dumai is located in central Dumai, a popular port city in Eastern Riau. It features a large outdoor pool, fitness centre and spa. Free Wi-Fi is provided throughout the hotel. Grand Zuri Dumai is a 5-minute drive from Dumai Ferry Port and a 20-minute drive from Pinangkampai Airport. Pekanbaru City, capital city of Riau Province, is a 5-hour drive away. Air-conditioned rooms each offer garden views. A flat-screen cable TV, minibar and electric kettle are provided. En suite bathrooms include a bathtub and free toiletries. Guests can enjoy a relaxing massage or head to the sauna to unwind. Car rental and currency exchange services are available at the tour desk. The hotel has a 24-hour front desk. The 24-hour Anggrek Lounge serves a selection of European, Indonesian and Chinese dishes. Western cuisine is also offered.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.2)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.4
Cleanliness
8.4
Comfort
8.8
Value for money
8.2
Location
8.2
Free WiFi
10
High score for Dumai
Select topics to read reviews:

See what guests loved the most:

  • Hillclimber76
    Australia Australia
    Bicycle friendly. Bicycle was securely stored behind reception. Room was clean and modern.

Hotel surroundings

Restaurants
1 restaurant on site

  • Cerenti Coffee Shop
    • Cuisine
      Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Dietary options
      Halal

Facilities of Grand Zuri Dumai
Great facilities! Review score, 8.4

Most popular facilities
  • Outdoor swimming pool
  • Fitness centre
  • Room service
  • Free WiFi
  • Restaurant
  • Free parking
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
View
  • City view
  • View
Outdoors
  • Outdoor furniture
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Concierge service
    • Luggage storage
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Wake-up service
    • Hardwood or parquet floors
    • Tile/marble floor
    • Lift
    • Non-smoking rooms
    • Room service
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Infinity pool
    • Pool/beach towels
    • Sun loungers or beach chairs
    • Sun umbrellas
    Wellness
    • Kids' pool
    • Fitness/spa locker rooms
    • Fitness
    • Spa/wellness packages
    • Spa facilities
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Hot spring bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Fitness centre
    • Sauna
    Languages spoken
    • English
    • Indonesian

    Property practice

    This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Grand Zuri Dumai takes special requests - add in the next step!

    Check-in

    From 14:00

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of IDR 100000 is required on arrival. That's about GBP 4. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa Cash Grand Zuri Dumai accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    A damage deposit of Rp 100,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Grand Zuri Dumai

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Check-in at Grand Zuri Dumai is from 14:00, and check-out is until 12:00.

    • Grand Zuri Dumai offers the following activities / services (charges may apply):

      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Spa/wellness packages
      • Fitness/spa locker rooms
      • Spa facilities
      • Swimming Pool
      • Fitness
      • Hot spring bath

    • Room options at Grand Zuri Dumai include:

      • Twin
      • Double

    • Grand Zuri Dumai has 1 restaurant:

      • Cerenti Coffee Shop

    • Yes, Grand Zuri Dumai is popular with guests booking family stays.

    • Grand Zuri Dumai is 0.8 miles from the centre of Dumai. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Zuri Dumai on this page.

    • The prices at Grand Zuri Dumai may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.