• City view
  • Swimming Pool
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Mercure Pontianak City Center offers contemporary accommodation in West Kalimantan, a 15-minute drive from Supadio International Airport. It features free Wi-Fi connection, a spa with face and body treatments and an outdoor pool. The guest rooms of the Mercure combine traditional décor with designer furnishings. They include air conditioning and satellite TV channels. There is a spacious seating area and private bathrooms with hairdryer and bathrobes. Ebony Restaurant and Bar serves a fusion of Asian, Western and authentic Indonesian food, with an eye-catching open kitchen. Other facilities of the Mercure Pontianak City Center include a well-equipped gym and an airport shuttle service. Situated next to the biggest shopping mall complex in West Kalimantan, the hotel offers many shopping and entertaining possibilities. Free private parking is available on site.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top location: Highly rated by recent guests (8.6)

FREE private parking!

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
1 double bed
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
7.8
Cleanliness
7.8
Comfort
7.8
Value for money
7.3
Location
8.6
Free WiFi
6.5
Low score for Pontianak
Select topics to read reviews:

Hotel surroundings

Restaurants
1 restaurant on site

  • Ebony Restaurant
    • Cuisine
      Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Halal

Facilities of Mercure Pontianak City Center

Most popular facilities
  • Outdoor swimming pool
  • Airport shuttle
  • Free WiFi
  • Fitness centre
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Extra long beds (> 2 metres)
View
  • City view
  • Pool view
  • View
Outdoors
  • BBQ facilities
    Additional charge
  • Terrace
Kitchen
  • Cleaning products
  • Tumble dryer
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live music/performance
  • Themed dinner nights
    Additional charge
  • Cycling
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
  • Valet parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Wellness
  • Kids' pool
    Additional charge
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa facilities
  • Massage
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Indonesian

House rules

Mercure Pontianak City Center takes special requests - add in the next step!

Check-in

From 14:00 to 23:30

Check-out

From 02:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
10+ years
Extra bed upon request
Rp 350,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Mercure Pontianak City Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Mercure Pontianak City Center

  • Mercure Pontianak City Center offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Cycling
    • Themed dinner nights
    • Fitness
    • Swimming Pool
    • Spa facilities
    • Fitness/spa locker rooms
    • Bicycle rental
    • Live music/performance
    • Spa/wellness packages

  • Room options at Mercure Pontianak City Center include:

    • Twin
    • Double

  • Mercure Pontianak City Center is 2.2 miles from the centre of Pontianak. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Mercure Pontianak City Center is popular with guests booking family stays.

  • The prices at Mercure Pontianak City Center may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Mercure Pontianak City Center has 1 restaurant:

    • Ebony Restaurant

  • Check-in at Mercure Pontianak City Center is from 14:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.