Mercure Serpong Alam Sutera
Jl. Alam Sutera Boulevard Kav. 23, Serpong, Tangerang Selatan, 15325 Serpong, Indonesia – Great location - show map
Amazing breakfast. Would return to try it again. A big shopping mall with hundreds of restaurants and shops just 100m away, very convenient.
Estonia
- City view
- Garden
- Swimming Pool
- BBQ facilities
- Free WiFi
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
Located a 5-minute walk from Living World Mall, Mercure Serpong Alam Sutera offers a luxurious stay with an outdoor pool and a restaurant. A tennis court and free parking spaces are also available on site. Free WiFi is accessible throughout. Elegantly fitted with carpeted flooring, the air-conditioned rooms come with a flat-screen cable TV and a personal safe. An electric kettle and a free minibar are also provided. En suite bathroom has a hairdryer, a shower and free toiletries. Mint & Pepper serves Indonesian and international specialties. Meals can also be delivered to the comfort of guests' rooms. Staff at the 24-hour reception can assist you with luggage storage and laundry requests. Other facilities include a business centre and meeting rooms. Car rentals and airport transfers can also be arranged at an additional charge. Mall @Alam Sutera and Summarecon Mall Serpong are both a 15-minute drive away from Mercure Serpong Alam Sutera. Soekarno-Hatta International Airport is 1-hour driving.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- 2 swimming pools
- Free WiFi
- Free parking
- Airport shuttle
- Spa and wellness centre
- Fitness centre
- Room service
- Tea/coffee maker in all rooms
- Bar
Property practices
Categories:
See what guests loved the most:
- Jelena
Estonia“Amazing breakfast. Would return to try it again. A big shopping mall with hundreds of restaurants and shops just 100m away, very convenient.” - Wayne
Australia“The breakfast, buffet style, was complete (catering for most tastes). The omelettes to order were exactly as requested. The coffee makers made great coffee. The room was modern, well designed with a very good shower. The bed was very comfortable.” 
Valentina
Malaysia“The pool and gym were very clean with good facilities. The rooms were new and air-conditioning was strong.”
Hotel surroundings
Restaurants1 restaurant on site
- Mint And Pepper
- CuisineAmerican • Indonesian • Pizza • Local • Asian • International
- Open forBreakfast • Lunch • Dinner
- AmbianceModern
- Dietary optionsHalal • Vegetarian
Facilities of Mercure Serpong Alam SuteraGreat facilities! Review score, 8.1
- 2 swimming pools
- Free WiFi
- Free parking
- Airport shuttle
- Spa and wellness centre
- Fitness centre
- Room service
- Tea/coffee maker in all rooms
- Bar
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Shower
- Linen
- Wardrobe or closet
- BBQ facilitiesAdditional charge
- Terrace
- Garden
- Electric kettle
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Bicycle rental
- Happy hourAdditional charge
- Cycling
- Seating Area
- Desk
- Flat-screen TV
- Cable channels
- Telephone
- TV
- FruitsAdditional charge
- Kid mealsAdditional charge
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Valet parking
- Accessible parking
- Invoice provided
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
- Adult only
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Car hire
- Carpeted
- Lift
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Open all year
- All ages welcome
- Pool is on rooftop
- Pool/beach towels
- Open all year
- Suitable for kids
- Pool is on rooftop
- Pool/beach towels
- Kids' pool
- Fitness/spa locker rooms
- Fitness
- Spa/wellness packages
- Sun umbrellas
- Sun loungers or beach chairs
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- English
- Indonesian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit
A damage deposit of IDR 400000 is required on arrival. That's about GBP 19. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cash
Mercure Serpong Alam Sutera accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of Rp 400,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
FAQs about Mercure Serpong Alam Sutera
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Yes, Mercure Serpong Alam Sutera is popular with guests booking family stays.
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Check-in at Mercure Serpong Alam Sutera is from 14:00, and check-out is until 12:00.
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The prices at Mercure Serpong Alam Sutera may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Room options at Mercure Serpong Alam Sutera include:
- Double
- Twin
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Mercure Serpong Alam Sutera has 1 restaurant:
- Mint And Pepper
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Mercure Serpong Alam Sutera is 5 miles from the centre of Serpong. All distances are measured in straight lines. Actual travel distances may vary.
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Mercure Serpong Alam Sutera offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Massage
- Cycling
- Happy hour
- Spa/wellness packages
- Fitness/spa locker rooms
- Bicycle rental
- Swimming Pool
- Fitness
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
