• City view
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
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Hotel Neo Gajah Mada Pontianak by ASTON is located in Pontianak. With free WiFi, this 3-star hotel offers a shared lounge and room service. There is a restaurant serving Indonesian cuisine, and free private parking is available. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Hotel Neo Gajah Mada Pontianak by ASTON each room comes with bed linen and towels. With staff speaking English and Indonesian, around the clock guidance is available at the reception. The nearest airport is Supadio International, 16 km from the accommodation, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Neo
Hotel chain/brand
Neo

Property highlights

Top location: Highly rated by recent guests (8.9)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.7
Cleanliness
7.8
Comfort
7.7
Value for money
8.1
Location
8.9
Free WiFi
7.5
High score for Pontianak
Select topics to read reviews:

See what guests loved the most:

  • Vladimir
    Germany Germany
    good place overall, super good breakfast and location
  • Aslam
    Malaysia Malaysia
    Friendly staff, convenient and great location to have indonesia food abd walking distance to centre of pobtianak.Room comfortable and clean. Helpful and friendly staff when require assustant from them. Good hotel and value for money.
  • Grata
    Indonesia Indonesia
    Interior design, fast response for request, hot water come fast

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Cuisine
      Indonesian

Facilities of Hotel Neo Gajah Mada Pontianak by ASTON

Most popular facilities
  • Airport shuttle
  • Free WiFi
  • Room service
  • Restaurant
  • Free parking
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
View
  • City view
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Car hire
  • Lift
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Indonesian

House rules

Hotel Neo Gajah Mada Pontianak by ASTON takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Neo Gajah Mada Pontianak by ASTON accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Neo Gajah Mada Pontianak by ASTON in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Neo Gajah Mada Pontianak by ASTON

  • Hotel Neo Gajah Mada Pontianak by ASTON is 1.1 miles from the centre of Pontianak. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Neo Gajah Mada Pontianak by ASTON offers the following activities / services (charges may apply):

    • Hotel Neo Gajah Mada Pontianak by ASTON has 1 restaurant:

      • Restaurant

    • Room options at Hotel Neo Gajah Mada Pontianak by ASTON include:

      • Double
      • Twin/Double

    • Check-in at Hotel Neo Gajah Mada Pontianak by ASTON is from 14:00, and check-out is until 12:00.

    • The prices at Hotel Neo Gajah Mada Pontianak by ASTON may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.