Please note our building doesn't have Reception 24h that's why Contactless Check in is required. We will be in touch with the guest soon enough to organize their check in. In that case the payments will be done before the guests arrive at the Property.

Please note that the total amount of guests must be entered in the reservation. Only declared guests will be able to check-in. Visitors are not allowed.

The card used at the time of booking as well as the cardholder, must be present at the time of check-in.

The number of guests attending must be stated in the reservation and for extra guests, there is a EUR 40 fee per person, per night. Children under 5 years old can stay for free.

When booking for 9 persons or more, different policies and additional supplements will apply.

Please note that guests have to contact the property at least 48 hours prior to arrival to arrange check-in.

Late check-in is possible by prior arrangement and for an additional fee:

Between 22:30 and 00:00 – EUR 20,00

Between 00:00 and 02:00 – EUR 50,00

Check-ins after 02:00 cannot be accommodated.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Five Lamps Suites您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

22:00:00至07:00:00期间需保持安静。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

由于新冠肺炎（COVID-19）疫情，该住宿已缩短前台和客房服务的时间。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。

到店时需支付损毁押金：€ 250。 该押金将通过信用卡收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。