the staff were amazing especially the front desk lady

Lynne Australia

Location is second to none. Staff were incredibly friendly and helpful with any issue whatsoever. We stayed in the Garden room which has its own entrance and private garden. Very secluded and mostly incredibly quiet. Food at breakfast was fresh, delicious and plentiful.

Simon United Kingdom

i do not have enough superlatives to describe our stay at palazzo natoli. the hotel itself is tucked away down a side street in the old town, but with balconies fronting via vittorio emanuele, so the vibrant pedestrian district is always at your fingertips. you are nestled between the most beautiful architecture and important sites of the city. you could not ask for a better location. the rooms are perfection! we had the privilege of enjoying three. each had its own unique charm, and we loved visiting each other’s rooms to share the different experiences. all of them were fabulously appointed and warm, like visiting someone’s luxurious home. as if this was not enough, i must say that the service of every single member of the staff was the best i have ever experienced. no detail was too small. every desire was anticipated. every expectation was exceeded!

Kelly France

The hotel has breakfast time slots that quests sign up for. You go to the dining area and the staff brings you all that you ordered. It is wonderful.

David United States

Great Location, fantastic communication on what’s app or email. The staff is amazing From transfer to welcoming all superb. One feels at home, it’s cozy I’d give it a 10 if the beds were bigger and if there were conditioner. In general a great place in the city center Easy access to all Very well organized. We were very happy. Loved the small balcony The vibe outside..

Anita Germany

Excellent breakfast, imaginative and beautifully presented. Huge range of local, very fresh food. Probably the best breakfast we had during our stay in Sicily

Jill United Kingdom

Great breakfast. Fresh cornetti everyday. Convenient location. Friendly staff.

Caterina Australia

Location was perfect, right in the hustle and bustle of beautiful Palermo. The staff were fabulous, so helpful in what to see and restaurant recommendations. Spotless room and a good size for city centre hotel

Mandi United Kingdom

Lovely little boutique hotel only metres off Via Vottorio Emanuale and close to lots of restaurants and bars. Staff were most helpful with check in (carrying bags upstairs) and dining options. We only had the one night there but the rooms were good size, very comfy and beautifully decorated. More than adequate for a longer stay.

Greg Australia

The staff were unbelievable I have traveled extensively and this is the best service I have ever had. They met and exceeded our every need - booking restaurants, marking up a map to show us where to go etc.

Philippa Australia