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Set in Luson, Herol - my mountain retreat has direct access to 3 km of cross-country skiing. It has a large garden with children's playground, plus a free sauna and Turkish bath, and a restaurant exclusive to guests. Herol - my mountain retreat gives you the choice of rooms and apartments, all with a traditional Alpine design. All have mountain views, which vary according to their direction, south, east or west. They feature satellite TV, carpeted or wood floors and a private bathroom. Breakfast is buffet style, while the restaurant offers a fixed menu of South Tyrol specialities at dinner. Guests also have free parking and free ski storage. The small ski lift of Balbein is 6 km away and takes you to the children-friendly Luson ski slopes. The Plose and Gitschberg ski slopes are 20 km away. There is a toboggan run next to the hotel, and staff arrange guided tours on snow shoes.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 single bed
and
1 large double bed
2 sofa beds
and
1 large double bed
Bedroom 1:
2 large double beds
Bedroom 2:
2 bunk beds
Bedroom 3:
2 bunk beds
1 sofa bed
and
1 large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.5
Cleanliness
9.7
Comfort
9.7
Value for money
8.9
Location
9.5
Free WiFi
9.2
High score for Luson
Select topics to read reviews:

See what guests loved the most:

  • Martin
    Czech Republic Czech Republic
    nice view, well-being, silnce (only singing birds and sound of distant river) amazing, hope that we will come back soon
  • Filip
    Slovenia Slovenia
    Best view in the world, tasty food and friendly stuff.
  • Abdelrahman
    Netherlands Netherlands
    Friendly staff Amazing fresh food Quietness and the calmness Cleanings Everything is just perfect

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Herol - my mountain retreat
Great facilities! Review score, 9.5

Most popular facilities
  • Spa and wellness centre
  • Family rooms
  • Free parking
  • Restaurant
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Mountain view
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Ski
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Walking tours
  • Horse riding
    Additional charge
  • Cycling
  • Hiking
  • Table tennis
  • Children's playground
  • Games room
  • Skiing
Living Area
  • Desk
Media & Technology
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Private check-in/check-out
    • Luggage storage
    • Tour desk
    Entertainment and family services
    • Kids' outdoor play equipment
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
    Safety & security
    • Key card access
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Hypoallergenic
    • Allergy-free room
    • Heating
    • Packed lunches
    • Soundproof rooms
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Wake up service/Alarm clock
    Accessibility
    • Upper floors accessible by stairs only
    Wellness
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Hammam
    • Spa and wellness centre
    • Sauna
    Languages spoken
    • German
    • English
    • Italian

    House rules

    Herol - my mountain retreat takes special requests - add in the next step!

    Check-in

    From 14:00 to 19:00

    Check-out

    From 07:30 to 10:30

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are allowed on request. Charges may be applicable.

    Maestro Mastercard Visa CartaSi Cash Herol - my mountain retreat accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    The free sauna and Turkish bath are available from 15:00 until 18:00.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

    FAQs about Herol - my mountain retreat

    • Room options at Herol - my mountain retreat include:

      • Double
      • Triple
      • Family
      • Apartment

    • Herol - my mountain retreat has 1 restaurant:

      • Restaurant

    • Check-in at Herol - my mountain retreat is from 14:00, and check-out is until 10:30.

    • Herol - my mountain retreat offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Sauna
      • Hammam
      • Cycling
      • Hiking
      • Children's playground
      • Skiing
      • Games room
      • Table tennis
      • Spa facilities
      • Walking tours
      • Horse riding
      • Bicycle rental
      • Spa lounge/relaxation area
      • Steam room

    • The prices at Herol - my mountain retreat may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Herol - my mountain retreat is 1 miles from the centre of Luson. All distances are measured in straight lines. Actual travel distances may vary.