Experience world-class service at Hakone Suishoen

Suishoen is located in the Hakone area, 1 km from Kowakudani Station on the Hakone Tozan Train Line. This luxurious 5-star hotel features a large outdoor bath, massage services and a free 2-way shuttle to Kowakudani Station. Featuring stylish interiors, each spacious suite is fitted with an outdoor hot spring bath. Suites also come with a Yukata robe, a nespresso machine, coffee/tea maker and a flat-screen TV. Free Wi-Fi is provided and each room comes with a balcony with forest views. The hotel features a lavish hot spring bath with a built-in dry sauna for guests to relax in. Facial and body treatments can be enjoyed in the Sisley Spa. Guests can enjoy a quiet read at the library. The Japanese-style restaurant serves breakfast and traditional kaiseki dinner. Drinks can be enjoyed at the bar. Suishoen Hakone is 1.3 km from The Hakone Open-Air Museum and 8.6 km from Hakone Yumoto Train Station. Free parking is provided on site.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
2 extra-large double beds
and
2 futon beds
1 extra-large double bed
and
2 futon beds
2 single beds
and
2 futon beds
1 extra-large double bed
2 single beds
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Guest reviews

Categories:

Staff
9.4
Facilities
9.5
Cleanliness
9.6
Comfort
9.7
Value for money
8.5
Location
9.2
High score for Hakone
Select topics to read reviews:

See what guests loved the most:

  • Katerina
    Australia Australia
    Loved our stay here - the staff were all so courteous and accommodating. Highlight was definitely the exceptional meals.
  • Breandan
    United Kingdom United Kingdom
    The food was incredible, my wife who is a fussy eater at the best of times enjoyed everything there and I enjoyed flavours I’ve never had before,
  • Dominique
    Singapore Singapore
    Food was exceptional in the restaurant and bar was awesome touch. Onsen facilities were fantastic

Property surroundings

Facilities of Hakone Suishoen
Great facilities! Review score, 9.5

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Spa and wellness centre
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Alarm clock
Outdoors
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Golf course (within 3 km)
    Additional charge
Media & Technology
  • Flat-screen TV
  • CD player
  • DVD player
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Shuttle service
    • Daily housekeeping
    • Trouser press
    • Concierge service
    • Luggage storage
    • Wake-up service
    • Fax/photocopying
      Additional charge
    • 24-hour front desk
    • Room service
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Designated smoking area
    • Air conditioning
    • Heating
    • Interconnected room(s) available
    • Facilities for disabled guests
    • Non-smoking rooms
    Wellness
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
    • Spa and wellness centre
    • Sauna
    Languages spoken
    • Japanese

    House rules

    Hakone Suishoen takes special requests - add in the next step!

    Check-in

    From 15:00 to 19:00

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Mastercard Visa JCB Diners Club American Express Cash is not accepted Hakone Suishoen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    The hotel has a free 2-way shuttle service to Kowakidani Station. If needed, guests are required to inform the hotel at the time of booking.

    Dinner hours are 18:00-20:30 (last start time). If you have a preferred time, please let us know in advance. If we cannot meet your request, we will contact you.

    Please note that guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

    To prepare appropriate amenities, the hotel requests to be informed of the number of guests and their genders, at the time of booking.

    Please include whether you have any food allergies, and which if applicable, at the time of booking.

    FAQs about Hakone Suishoen

    • Check-in at Hakone Suishoen is from 15:00, and check-out is until 11:00.

    • Hakone Suishoen offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Sauna
      • Massage
      • Golf course (within 3 km)
      • Hot spring bath
      • Public Bath
      • Open-air bath

    • Room options at Hakone Suishoen include:

      • Double
      • Twin
      • Quadruple

    • The prices at Hakone Suishoen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Hakone Suishoen is 3.1 miles from the centre of Hakone. All distances are measured in straight lines. Actual travel distances may vary.