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Experience world-class service at Hakone Retreat villa 1f

Set in Hakone in the Kanagawa region, with Venetian Glass Museum and Hakone Lalique Museum nearby, Hakone Retreat villa 1f offers accommodation with free private parking, as well as access to a hot spring bath. Among the facilities of this property are a restaurant, a 24-hour front desk and full-day security, along with free WiFi throughout the property. The rooms are equipped with a terrace with mountain views. All units come with air conditioning, a fridge, a minibar, a coffee machine, a bidet, slippers and a desk. Units come with a kettle and a private bathroom with a bath and a hair dryer, while certain rooms also offer a fully equipped kitchenette. At the ryokan, all units include bed linen and towels. There is a coffee shop, and packed lunches are also available. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. A variety of wellness packages are available for guests to get rejuvenated in-house. The area is popular for cycling and hiking, and bike hire is available at this 5-star ryokan. Guests can relax in the garden at the property. Hakone-Yumoto Station is 12 km from the ryokan, while Fuji-Q Highland is 43 km from the property. The nearest airport is Oshima Airport, 89 km from Hakone Retreat villa 1f.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.5
Cleanliness
9.6
Comfort
9.6
Value for money
8.3
Location
9.1
Free WiFi
8.6
High score for Hakone
Select topics to read reviews:

See what guests loved the most:

  • Alex
    Ireland Ireland
    Incredible villa, onsen and fireplace Surroundings are beautiful Good breakfast and dinner One of the best stays
  • Kurtulus
    Turkey Turkey
    We stayed at a villa that was further away from the construction site (they are currently building new cabins/ villas), so we didn't experience any noise at all. And the hotel informed us about the construction that's underway at the time of...
  • Penelope
    Australia Australia
    Villa, private onsen, pick up and drop off service via car, very nice staff

Property surroundings

Restaurants
1 restaurant on site

  • 料亭 俵石
    • Cuisine
      Japanese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian

Facilities of Hakone Retreat villa 1f
Great facilities! Review score, 9.5

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free WiFi
  • Spa and wellness centre
  • Restaurant
  • 24-hour front desk
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Inner courtyard view
  • Mountain view
  • Garden view
  • View
Outdoors
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Games room
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Sofa
  • Fireplace
  • Desk
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
Services
  • Daily housekeeping
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Packed lunches
  • 24-hour front desk
  • Meeting/banquet facilities
    Additional charge
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Adult only
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Soundproof rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Building characteristics
  • Private apartment in building
  • Detached
Wellness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Light therapy
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Bath/Hot spring
  • Open-air bath
Languages spoken
  • English
  • Japanese
  • Chinese

House rules

Hakone Retreat villa 1f takes special requests - add in the next step!

Check-in

From 15:00 to 19:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 08:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Curfew

Entry to the property will be closed between the hours of 22:00 and 05:00

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Mastercard Visa UnionPay credit card NICOS JCB Diners Club American Express Cash Hakone Retreat villa 1f accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please note that construction work is going to build extensions [from1 August 2023 to 30 June 2024(plan)] and some rooms may be affected by noise.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hakone Retreat villa 1f in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about Hakone Retreat villa 1f

  • The prices at Hakone Retreat villa 1f may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hakone Retreat villa 1f is 5 miles from the centre of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hakone Retreat villa 1f is from 15:00, and check-out is until 11:00.

  • Room options at Hakone Retreat villa 1f include:

    • Villa

  • Hakone Retreat villa 1f has 1 restaurant:

    • 料亭 俵石

  • Hakone Retreat villa 1f offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Cycling
    • Hiking
    • Games room
    • Golf course (within 3 km)
    • Beauty Services
    • Bicycle rental
    • Spa facilities
    • Public Bath
    • Body treatments
    • Hot spring bath
    • Spa/wellness packages
    • Open-air bath
    • Facial treatments
    • Spa lounge/relaxation area
    • Light therapy