The location is superb - on a small main road near a bus stop; the river runs right by the hotel so lovely views; superb evening meal and breakfast; comfortable room with view over the river. There is a 'family' onsen which is private, and a large, stylish indoor communal onsen in a conservatory with lovely views.

Shelley United Kingdom

The place was strategically located near the bus stop and the train station. We had a beatiful room facing the river. The room is spacious, clean and well equipped with a mini fridge, safety box and hot water thermos dispenser, yukatas. There were oranges and hot water prepared when we arrived. I like that the washroom is clean. Also the private onsen for family members was great. I like the scheduled dinner and breakfast, everything was prepped when we arrived. Great customer service. Lots of food and all you can drink. I love how charming this old traditional ryokan. It is a very nice gem and well maintained. Especially, the Tonosawa train station near the ryokan. It’s super cute and hidden, with the red train and rustic surrounding, it will take you back in time. Book your stay here. They also have rooms with private onsen.

Nelda Canada

Its quite cozy place with rich history. Staff are very friendly and helpful. Board game can be borrowed in the reception. We enjoyed the family private hot spring, which can be booked in advance for half hour using. Dinner was delicious. Waiters really offered good service.

Judy Finland

As soon as you enter the hotel, you feel the amazing atmosphere of Traditional Japan. The rooms were amazing, a little worn but that didn't take away from the charm. The man who served our breakfast was very friendly and happily explained to us how to eat a Japanese Breakfast. In my opinion it was too big but was very delicious. It's 15-20 min to the train station.

Kaja United Kingdom

The dining was excellent, the staff were great! The tatami was fun, very well maintained heritage hotel

Cory Hong Kong

The possibility to reserve and enjoy a private onsen, very rich and tasty Japanese dinner and the kindness of the staff. Also, a perfect position, if travelling by bus! Last but not least, the view from the room was amazing: we could see and hear the river passing through the rocks.

Silvia Italy

I believe the hotel's service attitude is excellent. They kindly upgraded me to a room with a private hot spring, which greatly exceeded the value for money. The room, named "金時," was incredibly satisfying, from the scenic views to the meticulous details in its decor. The complimentary breakfast provided was both plentiful and delicious. It was truly an impressive journey:)

Zhao Australia

Location - within walking distance to the Hakone-Yumoto station. Also close to the bus stop (we took the bus from Odawara to the hotel and also from the hotel to Hakone Checkpoint). Food - Dinner and breakfast were amazing. Well prepared and served. Room and Onsen - we got upgraded to room with private onsen bath due to some ongoing renovation. Room was perfect and exactly what we look forward to experience - traditional ryokan and onsen. Staff - all lovely, respectful and accommodating.

Simercita United Kingdom

Love the excellent service, large room with balcony and view over the river and the forest. Amazing food and during dinner alcohol is unlimited.

Katarzyna United Kingdom

The place is very lovely, peaceful, with a lot of old charm. The onsen is clean and very nice. A bus stop is 50 meters away from the ryokan. I recommend to take the diner, it was amazing.

Adrienne-marie Luxembourg