前台的老爷爷英语水平OK沟通很方便，前台的老奶奶人也很nice给我们做大致的讲解，一路带到房间。早餐和晚餐还不错, 阿姨服务也很好。大浴场和外面露天的温泉值得体验。也可以跟前台预约付费的私汤。旅馆位置也很安静，在芦之汤站下车，经过电话亭就到了。车站所经过的那条路是箱根驿传跑者经过的路线，可以感受一下坡度。

Lee 中国

温泉非常有名，非常值得体验很舒服！睡得很香，休息的很好！安排了晚饭和早餐都很不错！

Chuanqing 日本

Traditional Japanese Ryokan that gave a very authentic experience. The staff were so lovely and incredibly helpful with everything that we needed. Beautiful location in Hakone, just a short bus trip from tourist areas and delicious food.

Madeleine 澳大利亚

The place is beautiful, with great views and gardens and room and main hall decorations and design., and some of the rooms have an extremely authentic traditional -historical vibes, while keeping a high comfort level. The staff are unbelievably helpful and kind and some of them speak english well enough to make adjustments. Public bath was beyond expectations.

דר 印度

There is a traditional Japaneese breakfast and keiseki dinner, it was a very exiting experience! Special thanks to people who served, every meal was beautiful and tasty The room was big enough and fresh with a nice view on the garden, but if you arre cold there were heetings Ryokan was an ideal place to rest after the intensive day. Actually there were two: big inside nd 2 small outside, I liked both

Valeriia 西班牙

Traditional keisiki dinner and bfast included, making this great value for money. Great service. We booked the private onsen for an extra fee which was totally worth it (this is a traditional old bath; not a spa experience). Choice of colourful yukatas for the wife. Traditional-style room but not authentic, as most of the more affordable ryokans.

Clyde 英国

Staff were all very helpful and friendly. Traditional Japanese clothing is provided for you to wear if you wish. Breakfast and dinner were superb. The building itself is very interesting, and has a gallery with interesting art and artefacts on display. The hot springs were amazing and were the highlight of the trip. Traditional room was very spacious and the futon beds were surprisingly comfortable.

Jordan 澳大利亚

Amazing location, room and traditional dinner were above the expectation

Andrey 以色列

The ryokan was good. It is an old ryokan and it looks like an old ryokan, but it has all the amenities and services you expect. The staff was very nice but the language barrier was an issue. We booked the private onsen for half an hour and it was amazing. 100% recommended.

Cristina 西班牙

the staff amazing. truly. authentic multicourse meals traditional style. also accomodated my vegetarian husband with artful meals (with alot of advance notice and explanation in writing and google translate). amazing staff and people, lovely historic feel, quiet, rustic

Wendy 荷兰