Experience world-class service at Lake Shikotsu Tsuruga Bessou AO no ZA

Featuring a spa bath, Lake Shikotsu Tsuruga Bessou AO no ZA is located in Chitose. Among the facilities of this property are a restaurant, free shuttle service and a 24-hour front desk, along with free WiFi. The accommodation provides a lift, full-day security and luggage storage for guests. The ryokan will provide guests with air-conditioned units with a desk, a coffee machine, a fridge, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a hot tub. Guests can have wine or champagne, fruits and chocolates or cookies delivered to their room. The units will provide guests with a wardrobe and a kettle. There is a coffee shop, and a minimarket is also available. A bicycle rental service is available at the ryokan. Tomakomai Station is 25 km from Lake Shikotsu Tsuruga Bessou AO no ZA. The nearest airport is New Chitose Airport, 31 km from the accommodation.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

FREE parking!

Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 futon bed
2 single beds
and
1 futon bed
2 single beds
and
1 futon bed
2 single beds
and
1 futon bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.8
Cleanliness
9.7
Comfort
9.7
Value for money
8.5
Location
9.1
Free WiFi
7.5
High score for Chitose
Select topics to read reviews:

See what guests loved the most:

  • Alexey
    United Kingdom United Kingdom
    Exceptional hotel with beautifully designed rooms, private hot onsen, balconies and amazing food and service. Very tranquil stay - wish stayed longer and would love to come back. Views on the magnificent lake and dinners were fabulous
  • J
    Jackie
    United States United States
    Food was excellent and welcoming. Only difficulty was knowing how to get there. It was not clear nor was it clear how close the ice festival/sculpture was to the facility. Suprisingly close to ice sculptures and surprisingly seamless...
  • Wai
    Hong Kong Hong Kong
    Good environment Friendly and helpful staffs Easy check in and out Nice welcoming fruit platter

Property surroundings

Restaurants
1 restaurant on site

  • Mizushiro
    • Cuisine
      Japanese
    • Open for
      Breakfast • Dinner

Facilities of Lake Shikotsu Tsuruga Bessou AO no ZA
Great facilities! Review score, 9.8

Most popular facilities
  • Airport shuttle (free)
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Spa and wellness centre
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Dressing room
Outdoors
  • Balcony
  • Terrace
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Tour or class about local culture
  • Bike tours
    Additional charge
  • Temporary art galleries
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Hot tub
Living Area
  • Sofa
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
    Reception services
    • Concierge service
    • Luggage storage
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
    • Minimarket on site
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Heating
    • Lift
    • Airport shuttle
    • Non-smoking rooms
    • Wake up service/Alarm clock
    Accessibility
    • Upper floors accessible by elevator
    Wellness
    • Spa facilities
    • Hot spring bath
    • Spa and wellness centre
      Additional charge
    Bath/Hot spring
    • Open-air bath
    Languages spoken
    • Japanese

    House rules

    Lake Shikotsu Tsuruga Bessou AO no ZA takes special requests - add in the next step!

    Check-in

    From 14:00 to 18:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 06:00 to 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 3 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

    Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash is not accepted Lake Shikotsu Tsuruga Bessou AO no ZA accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Lake Shikotsu Tsuruga Bessou AO no ZA in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    FAQs about Lake Shikotsu Tsuruga Bessou AO no ZA

    • Check-in at Lake Shikotsu Tsuruga Bessou AO no ZA is from 14:00, and check-out is until 11:00.

    • Room options at Lake Shikotsu Tsuruga Bessou AO no ZA include:

      • Triple
      • Twin

    • Lake Shikotsu Tsuruga Bessou AO no ZA has 1 restaurant:

      • Mizushiro

    • The prices at Lake Shikotsu Tsuruga Bessou AO no ZA may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Lake Shikotsu Tsuruga Bessou AO no ZA offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hiking
      • Canoeing
      • Hot spring bath
      • Bike tours
      • Spa facilities
      • Bicycle rental
      • Temporary art galleries
      • Tour or class about local culture

    • Lake Shikotsu Tsuruga Bessou AO no ZA is 13 miles from the centre of Chitose. All distances are measured in straight lines. Actual travel distances may vary.