Located a 10-minute walk from JR Karuizawa Station in the highland resort area, Hotel Marroad Karuizawa provides spacious guestrooms with a relaxing ambience. Free pick-up services are offered from the station, and Wi-Fi is available for free in the lobby. Free parking is also provided. Each room is fitted with a flat-screen TV with satellite channels, a fridge and an en suite bathroom. An electric kettle and tea bags are included. Some rooms come with a tatami (woven-straw) flooring area where guests can relax with seating cushions. While staying at Karuizawa Marroad Hotel, guests can request in-room massages, or enjoy playing tennis on the court. Bicycles can be rented from the property. The hotel is a 15-minute walk from Karuizawa Prince Shopping Plaza outlet mall, and a 20-minute walk from old Karuizawa district. Karuizawa Prince Hotel Ski Resort can be reached within a 10-minute drive. Lumière restaurant serves sophisticated French dishes, while Symphony café offers light meals and refreshments. Fontaine bar boasts a large fireplace and wide selection of drinks.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Free parking available at the hotel

Ski-to-door


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
9.0
Facilities
7.9
Cleanliness
8.6
Comfort
8.7
Value for money
7.8
Location
8.5
Free WiFi
9.0
Select topics to read reviews:

See what guests loved the most:

  • Kenny
    Hong Kong Hong Kong
    good breakfast with garden view. hotel shuttle bus to ski area took only few minutes. staff very helpful to book restaurant near by.
  • Zhiquan
    Singapore Singapore
    It's a very quiet area and the staff are very helpful! The location is not near the train station but there is shuttle service from 9 to 6pm, you might want to give a call to the hotel to help you get one We enjoyed our stay here as it was...
  • Azumi
    Japan Japan
    夕食のないプランだったが到着時にレストランをよやくできたし、それも量の多すぎない上品なディナーで良かった。 お部屋のアメニティーや飲み物や水がうれしいよ。 朝すぐ裏に素敵な小径がありランニングに最適。ホテルで自転車借りてのサイクリングも良かった。

Hotel surroundings

Restaurants
1 restaurant on site

  • ルミエール
    • Cuisine
      Japanese • European

Facilities of Hotel Marroad Karuizawa

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Free WiFi
  • Restaurant
  • Room service
  • Bar
  • Breakfast
Bathroom
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Outdoors
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Ski
  • Ski-to-door access
  • Ski storage
Activities
  • Bicycle rental
    Additional charge
  • Walking tours
    Additional charge
  • Tennis equipment
  • Cycling
  • Hiking
  • Skiing
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
    Reception services
    • Concierge service
    • Luggage storage
    Entertainment and family services
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    • Trouser press
    • Ironing service
    • Dry cleaning
      Additional charge
    Business facilities
    • Fax/photocopying
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key access
    • Safety deposit box
    General
    • Shuttle service
    • Minimarket on site
    • Shared lounge/TV area
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Chapel/shrine
    • Family rooms
    • Non-smoking rooms
    • Room service
    Accessibility
    • Upper floors accessible by stairs only
    Wellness
    • Massage
      Additional charge
    Languages spoken
    • Japanese

    House rules

    Hotel Marroad Karuizawa takes special requests - add in the next step!

    Check-in

    From 15:00

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 6 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 1 year
    Cot upon request
    ¥2,000 per child, per night

    Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card UC JCB Diners Club American Express Cash Hotel Marroad Karuizawa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    If guests wish to use a baby cot, please contact the hotel in advance to reserve one.

    To use the property's free shuttle, call upon arrival at Karuizawa Station. Contact details can be found on the booking confirmation.

    If guests wish to have dinner at the property, a reservation must be made by 16:00.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    FAQs about Hotel Marroad Karuizawa

    • The prices at Hotel Marroad Karuizawa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Hotel Marroad Karuizawa offers the following activities / services (charges may apply):

      • Massage
      • Cycling
      • Hiking
      • Skiing
      • Tennis court
      • Golf course (within 3 km)
      • Tennis equipment
      • Bicycle rental
      • Walking tours

    • Guests staying at Hotel Marroad Karuizawa can enjoy a highly-rated breakfast during their stay (guest review score: 5.0).

      Breakfast option(s) include:

      • Buffet

    • Hotel Marroad Karuizawa has 1 restaurant:

      • ルミエール

    • Room options at Hotel Marroad Karuizawa include:

      • Twin
      • Family

    • Check-in at Hotel Marroad Karuizawa is from 15:00, and check-out is until 11:00.

    • Hotel Marroad Karuizawa is 800 yards from the centre of Karuizawa. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, Hotel Marroad Karuizawa is popular with guests booking family stays.