Excellent location, just right at the entrance of Lake Tazawa - the starting point of the lake road. It has its own car park with ample parking spaces. The staff who served us were very good. The public outdoor onsen was very good. Both the buffet breakfast and buffet dinner were of good quality, with a good balance of Japanese and western food. Our room was in the main building, looked a little old but clean in general.

Chi Hong Kong

Hotel is big & the Onsen’s water is so soft & makes your skin super smooth - BIG LIKE! You can also choose your own yukata upon checking in.

Meai Singapore

We stayed for a couple of nights which provided good value. We were there to ski at Tazawako Ski Area with Powderhounds.com. We stayed in a twin western room that was a decent size and it provided nice views up the mountain. We had an ensuite, but only used the shower once as the water pressure wasn’t the best. Meals were buffet style and there was a good choice of food options that were decent without being amazing. The hotel onsen fit into the same category (ie nice but not amazing) and in addition to indoor baths for each gender, there were 3 outdoor baths of differing temperatures plus hot pots.

Greg Australia

The room was spacious and well kept, and the facilities were perfect. However, what I found the best about Tazawako Lake & Onsen Resort was the staff. We spoke very little Japanese and used a translation app, and even then, a wonderful gentleman at the front desk spoke excellent English and accommodated us with such kindness! Our main reason for staying was to be able to attend a fedtival in Kamihinokinai. We hadn't realised the trains stopped running and nearly gave up hope, but he helped us organise a taxi from the hotel and back again. We had all but given up on being able to get to the festival, but he was incredibly kind and patient and worked beyond expectations to help us attend! The staff were wonderful and made the experience 100 times better. Also, the breakfast buffet and view of the mountains in the snow were 10/10.

Deborah Australia

The buffet each day was delicious and varied - I really enjoyed sampling so many delights. The view and location was wonderful and I was able to use a local bus very easily each day.

Morris Japan

Location onsen But firework session price is too high ,🤣👌🤣

Yu Hong Kong

Actually stayed here for two nights in different rooms, because I ended up reserving each night separately. Both were Japanese style rooms and were very comfortable, one with regular beds and one with more traditional futon beds. Both were very comfortable for sleeping.

George United States

The room was new and really clean. The bathroom was new and clean The best were very comfortable

Elad Israel

The onsen was wonderful, and the breakfast buffet had great selection! Dog friendly room came with so many nice amenities (bowls, crate, pet sheets, popp bags, free sachet of food) Staff were so friendly on check in!

Charlotte Japan

Traditional washoku that you just cant get in my home country (Malaysia), excellent service & facilities.

Phing Malaysia