Situated in Hakone, 8.7 km from Hakone-Yumoto Station, Suiun provides accommodation with a sauna, a hot spring bath and a public bath. This property offers access to a balcony, free private parking and free WiFi. The accommodation features a 24-hour front desk, a lift and luggage storage for guests. The ryokan will provide guests with air-conditioned units with a desk, a coffee machine, a fridge, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a bidet. The ryokan offers some units with garden views, and each unit includes a kettle. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Guests can also relax in the garden or in the shared lounge area. Shuzen-ji Temple is 48 km from the ryokan, while Fuji-Q Highland is 48 km from the property. The nearest airport is Oshima Airport, 85 km from Suiun.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.6
Cleanliness
9.7
Comfort
9.7
Value for money
8.6
Location
9.2
Free WiFi
8.5
High score for Hakone
Select topics to read reviews:

See what guests loved the most:

  • Tamara
    Switzerland Switzerland
    Very friendly staff, they explained everything very detailed. Nice private and public onsen. The hotel is very easy to reach from Gora station. Everything was clean and there were rooms where we could take water, beer and some little snacks for free.
  • Sam
    Singapore Singapore
    Liked the additional dinner. The course meal was really delicious! Before my stay, the staff replied quickly to my queries over Booking.com. During our stay, the concierge staff has been attentive and polite. I felt like my stay at suiun has been...
  • Aurelia
    United Kingdom United Kingdom
    Very cute and clean traditional hotel. Onsen is amazing with private & public ones as well as one in your room! It’s a fantastic local experience. Very comfortable and spacious rooms. Very close to the train station (although up a short but very...

Property surroundings

Facilities of Suiun
Great facilities! Review score, 9.6

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free WiFi
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Alarm clock
Outdoors
  • Terrace
  • Balcony
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Accessible parking
Services
  • Daily housekeeping
  • Shared lounge/TV area
  • Luggage storage
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Adult only
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Sauna
Bath/Hot spring
  • Open-air bath
Languages spoken
  • English
  • Japanese

House rules

Suiun takes special requests - add in the next step!

Check-in

From 14:00 to 18:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Mastercard Visa UC NICOS JCB Diners Club American Express Cash Suiun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 23:00 and 07:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please inform Suiun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Suiun

  • Room options at Suiun include:

    • Twin
    • Quadruple

  • The prices at Suiun may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Suiun is from 14:00, and check-out is until 11:00.

  • Suiun offers the following activities / services (charges may apply):

    • Sauna
    • Massage
    • Open-air bath
    • Hot spring bath
    • Public Bath

  • Suiun is 3.1 miles from the centre of Hakone. All distances are measured in straight lines. Actual travel distances may vary.